Sales Clerk

Loos & Co; Pomfret (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

LOOS & CO. is seeking a Sales Clerk at their Pomfret, CT location to join a leading maker of premium wire, rope, and assemblies. The role focuses on handling incoming sales calls, processing quotes and orders, and delivering excellent customer service in a fast-paced environment.

You will input orders into sales systems, assist with purchase orders, and maintain orderly files. This entry-level role reports to the Sales Manager and offers growth within a global aerospace-oriented company.

Qualifications

• General office and computer skills including some knowledge of Microsoft Office.
• Strong communication skills.
• Organizational skills necessary to follow through on regular requests for information and select appropriate responses.

Responsibilities

• Answer incoming sales calls and provide appropriate disposition.
• Inputs quotes and orders into sales systems and relays pertinent order information to customers.
• Works within sales department in handling purchase orders and providing service to customers.
• Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.
• Performs other related duties as assigned and communicates with customers and intercompany personnel.

Skills

General office skills

Strong communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

LOOS & CO., INC., 16B Mashamoquet Road, Pomfret, Connecticut, United States of America

Job Description

Posted Monday, August 10, 2026 at 4:00 AM

T ake the next step in your career with a n exciting and growing company

As the only fully integrated m aker of premium quality wire, rope , and assemblies, Loos & Co holds a leading position in the global aerospace sector.

A division of the Central Wire (CWI) Group of Companies encompassing 12 locations in three countries, 750+ employees, and over six decades of excellence, Loos & Co solutions are found in mission critical flight control applications. Our precision-manufactured components are also used for defense, med tech, and heavy industry purposes around the world, in large part because of the people behind our products .

If you have a passion for customer success and want to grow with a dynamic company that offers opportunities to reach your full potential, we want to hear from you.

JOB SUMMARY

The Sales Clerk is responsible for answering incoming sales calls and providing appropriate disposition of calls. Inputs quotes and orders into sales systems and relays pertinent order information to customers. Works within sales department in handling purchase orders and providing service to customers. Basic data entry activities and filing as needed. Supervised by Sales Manager.

ESSENTIAL FUNCTIONS

ENTRY LEVEL - WITH SUPERVISION

• Receives requests for quotation, purchase orders, changes orders, adjustments, and cancellations from sales team.
• Achieves and maintains rapport with customers and works to give them the best possible service.
• Uses various sales platforms to retrieve customer information, stock status information, the status of purchase orders and to make changes on customer purchase orders.
• Supports the Sales Department team.
• Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.

ADDITIONAL RESPONSIBILITIES

Performs other related duties as assigned. Performs semi-routine duties including communicating with customers, sales representatives, and intercompany personnel. Work is performed under defined and uniform procedures .Business Contacts: Responsible for maintaining good customer relations. Generally deals with representatives and customers concerning matters that require tact and resourcefulness. Contacts with other personnel including engineering, accounting, manufacturing, shipping, receiving, and tools departments.

KNOWLEDGE, SKILLS, AND ABILITIES

General office and computer skills including some knowledge of Microsoft Office. Strong communication skills. Organizational skills necessary to follow through on regular requests for information and select appropriate responses.

EDUCATION AND EXPERIENCE

High school diploma or equivalent.

Loos and Co is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Loos and Co is a Drug-free workplace and pre-employment drug tests and background checks are required.

LOOS & CO., INC., 16B Mashamoquet Road, Pomfret, Connecticut, United States of America