Sales Catering Manager

Pyramid Downtown Berkeley Management LP; Berkeley (CA); On-site; USD 85,000 - 95,000; Full time

Job summary

Pyramid Global Hospitality is seeking a sales professional for the Residence Inn Berkeley in Berkeley, CA. You will solicit new and existing accounts to meet revenue goals, conduct site inspections, prepare proposals, and coordinate with hotel teams to deliver outstanding service.

Ideal candidates have 2–4 years of hospitality sales experience, excellent communication skills, and strong knowledge of hospitality principles. English fluency is required; additional languages are a plus.

Qualifications

• Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests.
• Advanced knowledge of the sales and hospitality principles and practices.
• Results-oriented writing techniques for correspondence, i.e. letters, reports, proposals.

Responsibilities

• Solicit new and existing accounts to meet revenue goals via calls, visits, and written communication.
• Prepare correspondence, internal booking reports, and file maintenance.
• Prepare event-related documents (resumes, BEOs) for booked groups.
• Participation in daily sales meetings, pre-convention meetings, training and other sales-related meetings as required.
• Work with other hotel departments to provide quality service to customers.
• Attend trade shows, community events and industry meetings.
• Develop knowledge of market trends, competition and customers.
• Represent the hotel professionally in community and industry organizations and events.
• Participate as a team player with all departments.
• Assist with reports and data collection.
• Follow the CARE and Four Disciplines of Associate Success.

Skills

Negotiation

Communication

Hospitality knowledge

Time management

English fluency

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property: Experience an energizing Residence Inn by Marriott Berkeley. Soaring 17 stories high, this Berkeley, CA hotel features 331 suites with fully equipped kitchens, separate living spaces, and a thoughtful collection of modern amenities. We offer over 15,000 sq.ft. of flexible meeting & event space as well as a rooftop restaurant and bar with spectacular views of the San Francisco Bay Area. Located in the heart of Downtown Berkeley, half a block from Downtown Berkeley BART station and several bus routes making it simple to commute to and from your new career adventure.

At Residence Inn Berkeley, not only do we welcome DIVERSITY, We embrace it, encourage it, and celebrate it. CARE / RESPECT / REWARDS EEOC/ADA/VET/LGBTQ+

What you will have an opportunity to do:

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Prepare event related documents (resumes, BEO's) associated with booked group and catering events.
• Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required.
• Work with other departments within hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings.
• Develop/maintain knowledge of market trends, competition and customers.
• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with all departments.
• Assist with reports and/or competition data collection.
• Follow the principles of CARE and the Four Disciplines of Associate Success.

What are we looking for?

• Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests.
• Advanced knowledge of the sales and hospitality principles and practices.
• Results-oriented writing techniques and strategies for correspondence, i.e. letters, reports, proposals.
• Appropriate and accurate grammar and punctuation in written communication.
• Ability to maximize impact, maintains interest, and establishes a rapport with your audience when conveying information.
• Ability to proactively prioritize needs and effectively manage time and resources.
• Understanding the positioning of the hotel, services provided, and how the hotel can meet the needs of clients.
• Two-four years of employment in the hospitality industry or related sales field.
• English is a must; other languages are a plus.
• Basic math skills

Compensation: $85,000 - $95,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.