Sales Business Development Manager

FIS Management Services LLC; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Internal career growth opportunities

Opportunities to innovate in fintech

Inclusive and diverse team atmosphere

Professional and personal development

Resources to contribute to your commu

Job summary

Fidelity Information Services, LLC (FIS) in Jacksonville, FL seeks a Sales Development Manager to lead a BDR team, drive outbound growth, and build client relationships in the evolving e-commerce payments landscape.

You will coach and develop colleagues, identify opportunities, and deliver results, shaping how clients pay, bank, and invest with FIS’s fintech solutions. Strong leadership and sales-tool proficiency are essential.

Qualifications

• Proven experience in a BDR or sales management role.
• Strong leadership and team management skills.
• Experience in training, coaching, and developing sales talent.
• Demonstrated ability to motivate and inspire a team to achieve high performance.
• Excellent communication and interpersonal abilities.
• Proficiency with sales and lead generation tools (e.g., LinkedIn Sales Navigator, Outreach, Apollo.io).
• Financial technology or services experience.
• Experience using AI tools to research, build strategy, and work faster.
• Capital markets experience is preferred.

Responsibilities

• Drive the creation of sales leads through outbound strategies across multiple channels.
• Provide ongoing coaching and feedback to team members to improve performance and achieve targets.
• Identify and nurture team members for future sales roles within the organization.
• Develop and implement strategies for demand generation activities.
• Maintain communication with potential clients during the early stages before the sales cycle begins.
• Assist in strategic sales and marketing campaigns by collecting and analyzing data.
• Continuously enhance knowledge of sales techniques and product differentiators.

Skills

Leadership

Coaching

Communication

Sales tools

Fintech experience

AI tools

Capital markets

Tools

LinkedIn Sales Navigator

Outreach

Apollo.io

Job description

Job Description At FIS, progress starts with people. We believe diverse perspectives lead to stronger ideas, better solutions and greater impact. If you're looking for a place where you can contribute, grow and help advance the future of financial technology, your next opportunity is here.

Role location: Jacksonville, FL

About the role:

As a Sales Development Manager at FIS, you’ll lead and inspire a team of business development representatives focused on helping clients succeed in the evolving world of e-commerce. You’ll drive revenue growth, build strong client relationships and foster a high-performance, collaborative team culture. By coaching and developing colleagues, identifying new opportunities and delivering results, you’ll play an important role in advancing the way the world pays, banks and invests.

About the team:

The Business Development Representative (BDR) Organization maintains a fast-paced, collaborative environment that invests in developing the future Outbound Sales talent of FIS, while providing a critical service to grow FIS Pipeline and Sales achievement. We are geared to developing pipeline through buyer persona targeted contact campaigns, which lead with insights and thought-leadership. The team partners, collaborates, and is aligned with sales regions, sales territories, and solution areas.

Your key responsibilities:

• Drive the creation of sales leads through outbound strategies, including calling, emailing, and social media outreach, utilizing platforms like LinkedIn Sales Navigator and Outreach, in collaboration with lead generation programs.
• Provide ongoing coaching and feedback to team members to improve performance and achieve sales targets.
• Identify and nurture team members, preparing them for future sales roles within the organization.
• Develop and implement strategies for demand generation activities.
• Foster long-term opportunities by maintaining communication with potential clients during the early stages before the sales cycle begins.
• Assist in strategic and targeted sales and marketing campaigns by collecting and analyzing comprehensive data.
• Continuously enhance knowledge of sales techniques and product differentiators.

What you bring:

• Proven experience in a BDR or sales management role.
• Strong leadership and team management skills.
• Experience in training, coaching, and developing sales talent.
• Demonstrated ability to motivate and inspire a team to achieve high performance.
• Excellent communication and interpersonal abilities.
• Proficiency with sales and lead generation tools (e.g., LinkedIn Sales Navigator, Outreach, Apollo.io).
• Financial technology or services experience.
• Experience using AI tools to research, build strategy, and work faster.
• Capital markets experience is preferred.

What we offer you:

Bring your ideas. Build your future. At FIS, you'll find the support, resources and opportunities to develop your career while helping shape the future of financial technology.

• Internal career growth opportunities
• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model Recruitment

FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.