Sales BDC Representative

Penske Automotive Group, Inc.; Toms River (NJ); Sur place; USD 50 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health care options

401k with company match

Training and career advancement

Award-winning workplace culture

Résumé du poste

Gateway Toyota, a Penske Automotive Group dealership, is seeking a Business Development Center Appointment Coordinator to assist customers via text, email, or social media and schedule appointments. Expected pay is $50,000–$60,000 annually, with comprehensive benefits and career growth opportunities.

Join a Fortune 500 company recognized for excellence and integrity. This role emphasizes world-class service and teamwork in a fast-paced environment.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with a fast-paced, results-driven environment.
• Prompt responses to internet inquiries with courtesy, accuracy, and professionalism.

Responsabilités

• Assist customers promptly via multiple channels in a call center environment.
• Schedule appointments and manage customer inquiries with accuracy.
• Maintain high levels of customer satisfaction through timely responses.

Connaissances

Customer service

Team player

Communication skills

Organizational skills

Outils

MS Office Suite

CRM

Lead management tools

Description du poste

Gateway Toyota, a Penske Automotive Group dealership, is looking for dependable individuals to join our Business Development Center and help deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Business Development Center (BDC) Appointment Coordinator, you will promptly, professionally, and courteously assist our customers in a call center environment communicating with customers via text, e-mail, or social media as assigned.

Expected pay for this position is $50,000 - $60,000 annually.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

• Proudly named to Glassdoor's Best Places to Work.

• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.

• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

• Excellent communication, interpersonal, and organizational skills.

• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

• Prompt responses to internet inquiries with courtesy, accuracy, and professionalism.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.

• Excellence: Provide an unparalleled level of expertise to support customers' overall experience.

• Technical Expertise: Understand and use MS Office Suite, CRM, and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.

Expected pay for this position is $50,000 - $60,000 annually.

Req Number: 38251

Position Code: 712820

Type: Full-time

Dealership: Gateway Toyota

Location Address: 395 Rte 37 East

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.