Sales BDC Representative

Honda of Tenafly; Tenafly (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Honda of Tenafly seeks a full-time Sales BDC Representative to respond to customer inquiries and set appointments. This role offers competitive pay starting at $17 per hour, commissions, and a $1,000 sign-up bonus, along with comprehensive benefits including health insurance and paid time off.

Benefits

Paid Time Off (PTO)

Comprehensive health insurance

Life Insurance

401 (K) Plan

Growth Opportunities

Qualifications

• At least one year experience in a call center or previous BDC experience.
• Excellent teammate with a collaborative attitude.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone and live chat inquiries.
• Set appointments for customer visits.

Skills

Customer Service

Bilingual

Strong Computer Skills

Tools

CRM

Job description

Join our Team for a Great Career at Honda of Tenafly?

We are seeking a full-timeSales BDC Representative to join our team. The starting base pay for this position starts at $17.00 per hour plus an opportunity to earn commission pay. $1000 Sign up Bonus(discuss during interview)

Honda of Tenafly is one of the fastest growing dealerships in New Jersey. We offer a great place to work in a fun environment and breaking records every month. Come work for an award winning company that offers a generous compensation, incentive and benefits program. We are committed to providing a world-class experience to our employees and the customers we serve.

Qualifications:

At least one year experience in a call center (previous BDC experience).

• Answer customer calls and establish follows-up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.
• Bilingual a plus.

Responsibilities:

Assisting the Sales Department achieve their Sales goals by:

• Promptly responding to and following up with customer inquiries via phone and internet.
• Identify customer needs
• Set appointment for customer visits
• Follow up with customer after their visit
• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills

We Offer:

• Hands-on Professional Sales Training
• Generous Commissions and Bonus Structure
• Paid Time Off (PTO)
• Comprehensive health insurance; Medical, Dental, Vision
• Life Insurance
• Short-term Disability & Critical Illness Care
• 401 (K) Plan
• Growth Opportunities
• Product Training
• Employee Referral Program
• Company Discounts

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 per week

Honda of Tenafly is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.