Sales Associates Softlines PT w/Benefits

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Bremerton (WA); On-site; USD 18,000 - 30,000; Part time

Benefits offered by this job

Benefits begin DAY ONE

Medical/Vision & Dental

401(k) & Pension Plan

Life Insurance

Sick and annual leave accruals

Tax Free shopping

Job summary

Navy Exchange Service Command (NEXCOM) in Bremerton, WA is seeking a personable Sales Associate for a part-time role. The position focuses on delivering premier customer service, guiding customers to merchandise, and supporting daily store operations in a busy retail environment.

Responsibilities include engaging customers, processing transactions with the POS system, maintaining store appearance, and assisting with promotions and events. Prior retail experience is preferred but not required.

Qualifications

• Customer service experience preferred but not required.
• Strong communication and interpersonal skills.
• Able to work in a fast-paced retail environment.
• Capable of handling cash and basic math accurately.
• Team player with a positive attitude.

Responsibilities

• Engage customers and assess their needs.
• Direct customers to merchandise and inform them about promotions.
• Maintain store appearance and organization.
• Process cash transactions and use POS system accurately.
• Provide premier customer service and build positive relationships.
• Handle paperwork, reports, and reconciliations as needed.

Skills

Customer service

Communication skills

Cash handling

Basic math

Teamwork

Interpersonal skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

Join us as our next Sales Associate here in Bremerton, WA at the Navy Exchange Service Command.

MUST HAVE MILITARY ACCESS OR BE A U.S. CITIZEN

Why the Navy Exchange Service Command?

While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the Navy Exchange in Bremerton, no two days will look the same.

• We are a driven and enthusiastic team supporting our service members and their families, who push ourselves and those around us to develop personally and professionally, every single day.
• You can expect an unforgettable, dynamic, and competitive work environment.

This is where YOU fit in: your local Navy Exchange is in need of a personable Sales Associate to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. Your work will make an impact and support how our organization serves the best customer – our Military patrons and their families. No Military Affiliation Necessary!

So, what does a typical day look like? What does it take to succeed?

• Proactively engages, connects and listens to customers by asking questions to determine customers’ needs.
• Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card promotions all while providing premier customer service.
• Maintains store appearance.
• Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.

The Qualifiers

• Must possess the knowledge and skills necessary to perform job duties.
• Must pass a pre-employment criminal background check.
• Previous Retail Experience preferred but not required

The Benefits Begin DAY ONE

We know you work hard, and cultivate the very best solutions for your family – and that’s why we offer a competitive federal wage & comprehensive benefit plan.

• Benefits begin on DAY ONE

• ü Medical/Vision & Dental
• ü 401(k) & Pension Plan
• ü Life Insurance
• ü Sick and annual leave accruals
• ü Continuity of Employment Programs for Military Spouses
• ü Tax Free shopping, worldwide, at any Navy Exchange location
• ü Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)!
• ü Employee Assistance Plan (EAP)*
• Includes LifeMart Discount Savings Program

As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

CUSTOMER SERVICE

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card
• Provide premier customer service.
• Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.

ORGANIZATION

• Maintaining store appearance.

SALES

• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
• Upselling products.
• Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs.
• Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork, reports, and reconciliation

INVENTORY

• Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories)

DEPENDABILITY

• Adherence to assigned work schedule. Accurate and complete follow through on work assignments
• Other Duties as assigned

Qualifications

PRODUCT KNOWLEDGE

• Basic knowledge of products/merchandise

Experience

• Retail experience, preferred but not required

Communication Skills

• Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.

Mathetmatical Skills

• Basic math functions such as addition, subtraction, multiplication, and division.

REASONING ABILITY

• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS/WORK ENVIRONMENT

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

Other Skills

Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

United States-Washington-Bremerton

Schedule

Part-time (20 - 34.5 hours)

Unposting Date

Ongoing