Sales Associate - Weston

Goodwill NCW Jobs; Schofield (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Goodwill NCW is hiring for a customer-focused retail associate to support in-store operations. You will scan items, process payments, and educate customers on Round Up and Good Points programs. You’ll also assist shoppers, restock merchandise, and keep the backroom tidy with regular checklists.

The role emphasizes strong communication, accuracy with cash handling, and flexible availability including holidays and weekends, in a busy backroom/retail setting.

Qualifications

• Excellent time management and the ability to handle multiple tasks.
• Strong communication and customer service skills.
• Able to operate a cash register and count money accurately.
• Basic math skills and comfort with computer use.
• Fluent in English and reliable transportation.

Responsibilities

• Scan tickets and process payments following cash handling standards.
• Educate customers on Round Up program and Good Points program.
• Answer phone calls and operate paging system professionally.
• Maintain displays, restock items per merchandising standards.
• Assist customers in locating items and help when needed.
• Keep area clean and organized; complete opening/closing checklists.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Time management

Fluent English

Retail experience

Tools

POS system

Job description

Who We Are:Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers. Together, we bring our values to life, power our mission of elevating people by eliminating barriers to employment and transform lives through skill building for sustained employment and improved financial stability. Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.What You’ll Get To Do:Ensures customer satisfaction by efficiently and accurately scanning tickets and processing payment while following cash handling standards.Educates customers on Round Up program to achieve program goals.Informs customers on Good Points program to achieve program goals.Operates telephone including professionally answering calls and operating the paging system.Ensures items are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.Assists customers in locating items when possible or seeks assistance for the customer if unable to help.Maintains a clean, safe, and organized work area; completes opening/closing checklists and supports general cleaning, including parking lot maintenance.Other duties as assigned.What We Need From You:Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.Excellent communication, customer service and attention to detail.Ability to operate a cash register and accurately count money.Basic math skills required.Fluent in English.Experience with computers or a willingness and ability to learn.Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.Work Environment:The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.Work is performed primarily in a standard retail backroom or warehouse environment with extensive team member contact and frequent interruptions.Primary function requires sufficient physical ability to repetitively:Stand for prolonged periods of time (up to 8 hours).Independently twist, lift, carry, push or pull moderate (10 pounds) to heavy (25 pounds) of weight; using a team lift for objects weighing over 25 pounds.Reach (approximately 54 inches).Frequently stoop, bend, kneel, crouch.Sufficient hand and finger dexterity to perform detailed tasks.Verbally communicate to exchange information.