Sales Associate — Welcome Families, Elevate Customer Experience

Carters Inc.; North Attleborough (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee discount 30%

Tuition-free GED/degree

ESL program

Career development

Job summary

Carter’s Inc. is seeking a Sales Associate in Massachusetts to be the first face of the brand for growing families. You will greet customers, help them explore baby essentials, and support their daily parenting moments in a welcoming environment.

Role includes handling omnichannel needs, performing POS transactions, stocking shelves, and promoting promotions and loyalty programs. Availability may include days, nights, weekends, and holidays.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• A positive and solutions-oriented mindset.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication

Multitasking

Job description

Carter’s Inc. is seeking a Sales Associate in Massachusetts to be the first face of the brand for growing families. You will greet customers, help them explore baby essentials, and support their daily parenting moments in a welcoming environment.

Role includes handling omnichannel needs, performing POS transactions, stocking shelves, and promoting promotions and loyalty programs. Availability may include days, nights, weekends, and holidays.