Guest Experience Lead – Baby & Kids Retail

Carters; Stoneham (MA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Employee discount

GED/tuition program

ESL support

Referral bonuses

Mental health benefits

Training & development

Job summary

Carter's in Stoneham, MA is seeking a friendly Sales Associate to be the first face of our brand for growing families. You will welcome customers, explain product features, and help families prepare for milestones—from baby essentials to back-to-school needs.

Join a welcoming team that values care, teamwork and growth. In a busy retail setting you will process point-of-sale transactions, assist with omnichannel needs, stock floors, and promote promotions and the loyalty program.

Qualifications

• Experience delivering friendly customer service in a retail setting.
• Ability to process transactions on a POS system accurately.
• Willingness to work a flexible schedule including weekends and holidays.

Responsibilities

• Greet customers warmly and assist with product selection.
• Process sales and returns at the register.
• Support floor replenishment and visual merchandising.
• Explain promotions and loyalty programs to customers.
• Maintain a clean, safe store and help minimize losses.

Skills

Customer service

Sales

Multitasking

Communication

Teamwork

Tools

POS system

Job description

Carter's in Stoneham, MA is seeking a friendly Sales Associate to be the first face of our brand for growing families. You will welcome customers, explain product features, and help families prepare for milestones—from baby essentials to back-to-school needs.

Join a welcoming team that values care, teamwork and growth. In a busy retail setting you will process point-of-sale transactions, assist with omnichannel needs, stock floors, and promote promotions and the loyalty program.