Brand Sales Associate for Families | Flexible Hours

Carter's, Inc.; Pottstown (Montgomery County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% discount on our brands

Mental health benefits

Referral bonuses

Job summary

Carter’s, Inc. in the United States is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet new parents and grandparents, introduce baby essentials, and help prepare for school milestones, all while delivering a positive shopping experience.

Join a welcoming, inclusive team that emphasizes growth, training, and discounts. This role requires customer service focus, the ability to manage multiple tasks, and a willingness to work in a busy retail

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication

Multitasking

Solutions oriented

Job description

Carter’s, Inc. in the United States is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet new parents and grandparents, introduce baby essentials, and help prepare for school milestones, all while delivering a positive shopping experience.

Join a welcoming, inclusive team that emphasizes growth, training, and discounts. This role requires customer service focus, the ability to manage multiple tasks, and a willingness to work in a busy retail