Sales Associate - Lake Hallie

Goodwill NCW Jobs; Chippewa Falls (WI); On-site; USD 32,000 - 38,000; Full time

Job summary

Goodwill NCW is seeking a full-time Retail Associate to scan items, process payments, and help customers in the Lake Hallie/Chippewa Falls area. You will promote Round Up and GoodPoints programs while maintaining merchandising standards and accurate cash handling.

The role requires English fluency, basic math skills, and the ability to operate a cash register. A flexible schedule including holidays, evenings, and weekends is expected.

Qualifications

• Excellent time management and prioritization skills.
• Excellent communication, customer service and attention to detail.
• Ability to operate a cash register and accurately count money.
• Basic math skills required.
• Fluent in English.
• Experience with computers or a willingness and ability to learn.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance.

Responsibilities

• Ensures customer satisfaction by efficiently and accurately scanning tickets and processing payment while following cash handling standards.
• Educates customers on Round Up program to achieve program goals.
• Informs customers on GoodPoints program to achieve program goals.
• Operates telephone including professionally answering calls and operating the paging system.
• Ensures items are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.
• Assists customers in locating items when possible or seeks assistance for the customer if unable to help.
• Maintains a clean, safe, and organized work area; completes opening/closing checklists and supports general cleaning, including parking lot maintenance.
• Other duties as assigned.

Skills

Time management

Customer service

Cash handling

Basic math

Fluent English

Computers

Flexible schedule

Reliable transportation

Job description

Job Details

Job Location: Lake Hallie Store - Chippewa Falls, WI 54729

Position Type: Full Time

Job Shift: Full Time

Who We Are

Goodwill NCW is a nonprofit organization with28 retail stores across north-centralWisconsin.We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers.Together,webring our values to life,power our mission of elevating people byeliminatingbarriers to employmentandtransformlives through skill building for sustained employment and improved financial stability.Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

What You’ll Get To Do

• Ensurescustomer satisfaction by efficiently and accurately scanning ticketsandprocessing paymentwhile following cash handling standards.
• Educatescustomers onRound Upprogramto achieveprogramgoals.
• Informscustomers onGoodPointsprogram to achieveprogramgoals.
• Operatestelephoneincluding professionally answering calls andoperatingthe paging system.
• Ensuresitems are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.
• Assistscustomers inlocatingitems when possible orseeksassistancefor the customer if unable to help.
• Maintains aclean, safe, and organizedwork area; completes opening/closing checklists and supports general cleaning, including parking lotmaintenance.
• Other duties as assigned.

Qualifications

• Excellent time management and prioritization skillsandthe ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customerserviceand attention to detail.
• Ability tooperatea cash register and accurately count money.
• Basic math skillsrequired.
• Fluent in English.
• Experience with computers ora willingnessand ability to learn.
• Reliable transportation andability toworka flexible schedule, including holidays, evenings, and weekends, with regular andtimelyattendancein accordance withthe assigned work schedule.

Work Environment

The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in a standard retail backroom or warehouse environment with extensive team member contact and frequent interruptions.

• Stand for prolonged periods of time (up to 8 hours).
• Independently twist,lift, carry,pushorpull moderate (10pounds) to heavy (25 pounds) of weight; using a team liftfor objects weighing over 25 pounds.
• Reach (approximately 54inches).
• Frequently stoop, bend, kneel, crouch.
• Sufficienthand and finger dexterity to perform detailed tasks.
• Verbally communicate to exchange information.