Sales Associate - Team Mancuso Powersports 59

Sonic Automotive; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive group in Houston is seeking a motivated vehicle salesperson to join their dynamic team. This position involves understanding customer needs, demonstrating vehicles, and ensuring high satisfaction levels while meeting sales objectives. The ideal candidate will have exceptional communication skills and a commitment to providing excellent customer service. Responsibilities also include maintaining relationships with clients and working closely with the service department. This role promises an engaging work environment with a focus on professional growth.

Qualifications

• Strong interpersonal skills to connect with customers and determine vehicle needs.
• Ability to meet sales objectives and maintain customer satisfaction.
• Knowledge of federal, state, and local retail auto sales laws.

Responsibilities

• Sell vehicles, meeting dealership gross profit and volume standards.
• Ensure customer satisfaction by understanding and addressing needs.
• Demonstrate vehicles and deliver them with clear instructions to customers.
• Maintain inventory awareness and collaborate with service departments.

Skills

Customer satisfaction focus

Sales techniques

Effective communication

Ability to understand vehicle features

Job description

Team Mancuso Powersports is a group of seven high-volume franchised motorsport dealerships in the Metro Houston area, including Harley-Davidson, Indian, Victory and all of the metric brands. We employ enthusiastic, motivated people in Sales, Service, Parts, and Apparel. We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike or Personal Watercraft.

Job Description

The vehicle salesperson is responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling, and follow-up.

Duties and Responsibilities

• Realize that business is built on customer satisfaction and devote oneself to guarantee satisfaction of customers.
• Determine each customer’s vehicle needs by asking questions and listening.
• Demonstrate vehicles (includes test drives).
• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty, and paperwork, and it lays the foundation for customer loyalty.
• Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
• Report to the vehicle Sales Manager regarding objectives, planned activities, reviews, and analyses.
• Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers.
• Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
• Attend sales meetings and training offered by the dealership and the manufacturer.
• Maintain a prospect development system.
• Maintain an owner follow-up system that encourages repeat and referral business.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
• Understand the terminology of the automobile business and keep abreast of technological changes in the product.
• Know and understand equity and values and be able to explain depreciation to the customer.
• Know and understand the federal, state, and local laws which govern retail auto sales.
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Additional Information

All your information will be kept confidential according to EEO guidelines.