Sales Associate Team Leader

GPM Investments, LLC; Buckeye (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

GPM Investments, LLC is seeking a Sales Associate/Customer Service Team Leader for its Buckeye, AZ location. The role focuses on delivering 100% customer satisfaction through warm greetings, efficient service, accurate cash handling, and preventing shrink.

You will assist with stocking, merchandising, and basic store operations while adhering to safety and compliance guidelines. Ideal candidates are 18+, fluent in English, with strong math skills and the ability to lift up to 50 lbs.

Qualifications

• Experience in retail customer service.
• Ability to lift 10–50 lbs.
• Must be at least 18 years old and able to read/write English.
• Experience with cash handling and point-of-sale equipment.
• Ability to lead and train others.

Responsibilities

• Greet customers warmly as they enter the store and provide fast, friendly service.
• Ring up sales on the register; handle cash and refunds accurately.
• Assist with shift-change duties and cash drawer reconciliation.
• Check IDs for restricted sales and ensure compliance with store policies.
• Restock and front-face merchandise; rotate stock and price items per price book.
• Clean and sanitize work areas and equipment; maintain store cleanliness.
• Receive and check in vendor deliveries and place orders as needed.
• Monitor cash levels and security procedures during shifts; communicate needs to management.

Skills

Customer service

Cash handling

Merchandising

Stocking

Team leadership

Basic math

Tools

Cash register

Job description

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption’s.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Complete bad merchandise form.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.
• Other duties as assigned
• 18 years of age or older
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https//gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

GPM Investments, LLC maintains a drug-free workplace