Sales Associate - Store

Cavender's; Lufkin (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Sales Associate to enhance customer experiences in a vibrant retail environment. This role emphasizes delivering exceptional service, maintaining store standards, and staying attuned to the latest fashion trends in western wear. As part of a dynamic team, you will engage with customers, support store operations, and contribute to a welcoming atmosphere. If you're passionate about fashion and enjoy helping others, this position offers a fantastic opportunity to grow in a supportive and energetic setting.

Qualifications

• Ability to lift objects regularly during shifts.
• Effective communication skills in English, both reading and understanding.

Responsibilities

• Greet and thank every customer who enters and leaves the store.
• Provide friendly, courteous customer service using professional techniques.
• Maintain a neat, clean, and organized work area.

Skills

Customer Service

Effective Communication

Sales Techniques

Product Knowledge

Education

High School Diploma or Equivalent

Job description

Join to apply for the Sales Associate - Store role at Cavender's.

Overview

Sales Associates are to greet and thank every customer who enters and leaves the store. They must be knowledgeable of all product lines and are responsible for keeping the store neat, clean, and merchandise properly displayed. Sales staff will support management in completing price changes, leveling, display resets, and all basic visual standards to ensure a neat and clean store.

Duties and Responsibilities

• Support the "Cavender's Culture" and drive our Mission, Vision, and Values.
• Provide friendly, courteous customer service using professional and knowledgeable selling techniques.
• Avoid high-pressure selling tactics.
• Maximize selling opportunities with each customer.
• Stay updated on the latest fashion trends in western wear.
• Maintain a neat, clean, and organized work area.
• Be knowledgeable about CBC policies and procedures.
• Stay informed about sale promotions.
• Help stock merchandise and straighten the store as needed.
• Report to work promptly and maintain neat grooming.
• Always be security conscious.
• Scan products to ensure correct placement, signage, and display; check for mismates in the boot department.
• Assist customers with product returns and exchanges.
• Provide knowledgeable responses to customer inquiries about fit, promotions, prices, workmanship, and inventory.
• Perform all other duties as assigned.
• Collaborate with supervisors to understand actions needed to meet company goals (e.g., ADS, UPTs, contests).

Qualifications and Requirements

• Ability to lift objects regularly during shifts.
• Ability to understand basic instructions and interpret documents.
• Ability to apply principles to complex tasks.
• Effective communication skills in English, both reading and understanding.
• Stay alert during work hours.

Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, age, sexual orientation, disability, or other protected characteristics. Reasonable accommodations are available upon request. For assistance, contact Customer Service at (888) 361 - 2555 or visit a local Cavender's store.