Sales Associate, Sid Mashburn LA

Annmashburn; Santa Monica (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k

Parental Leave

Generous Time Off Policies

Clothing Allowance

Employee Discount

Employee Referral Program

Job summary

Mashburn is seeking a Sales Associate for the Sid Mashburn LA shop, delivering a memorable brand experience by engaging customers and understanding their needs. You will drive sales, build client relationships, and contribute to daily store operations in a fast-paced environment.

The role is full-time, on-site, and hourly, with opportunities to grow within a luxury brand known for its personal touch and high standards. Join us to represent Mashburn’s heritage and style.

Qualifications

• Passion for menswear and knowledge of fabrics, garment construction, and styling preferred.
• Proven ability to drive and exceed sales goals.
• Excellent communication skills and ability to handle multiple tasks.

Responsibilities

• Make customers feel welcome and provide an exceptional brand experience.
• Demonstrate product knowledge and styling for all shapes, sizes, and ages.
• Maintain an active client book with regular follow-ups.
• Build relationships to personalize interactions and develop brand ambassadors.
• Meet or exceed monthly and seasonal sales goals.
• Collaborate with teammates to ensure a consistent customer experience.

Skills

Menswear passion

Sales driven

Excellent communication

Client relationship building

Hospitality

Job description

Benefits: Medical, Dental, Vision, Life Insurance, 401k, Parental Leave, Generous Time Off Policies, Clothing Allowance, Employee Discount, Employee Referral Program Employment Type: Full Time

Mashburn is an Atlanta-based apparel and lifestyle brand founded in 2007. The company designs, manufactures, and markets a nationally recognized assortment of menswear (Sid Mashburn) and womenswear (Ann Mashburn), and other high-quality, iconic brands. Mashburn aims to be the best in American style and service... a brand that offers luxury-quality product at accessible prices, delivered with a memorable customer experience, and driven by a deeply personal brand voice that expresses the passion and inspiration of our founders.

THE JOB

As a Sales Associate in our Sid Mashburn LA shop, you will be responsible for demonstrating the brand values in how you engage with and take care of customers. You will create a welcoming and memorable brand experience in the shop by discovering and assessing client needs, suggesting thoughtful solutions, building trusted relationships, and maintaining timely follow-up. You will enhance and develop the business by proactively reaching out to clients and sharing information on new products and events. You will also contribute to daily operations of the store to maintain our brand standards throughout all areas of the business. This is an hourly, non-exempt position.

THE RESPONSIBILITIES

• Make all customers feel welcome and taken care of by exceeding their expectations and providing an exceptional brand experience
• Demonstrate deep knowledge of the products and styling to advise customers of all shapes, sizes, and ages
• Maintain an active client book, contacting clients regularly and providing appropriate follow-up
• Create meaningful relationships with customers to personalize interactions, build loyalty, and develop brand ambassadors
• Consistently achieve or exceed monthly and seasonal individual and store sales goals
• Work as a team player, partnering with fellow associates and fostering open communication, to ensure a consistent customer experience and contribute to a positive working environment
• Maintain a strong desire to continue to learn and grow every day
• Maintain seamless operations and processes according to brand guidelines

THE IDEAL CANDIDATE

• Passion for menswear with knowledge of fabrics, garment construction, and styling preferred
• Kind, friendly, and enthusiastic attitude with a desire to serve others and provide memorable hospitality
• Proven ability to quickly build rapport and relationships with customers and colleagues
• Proven ability to drive and exceed individual and/or team sales goals
• Excellent communication skills and the ability to graciously handle multiple tasks simultaneously
• Strong organization, attention to detail, and follow-up skills
• Has a proactive, self-starter mindset that brings new ideas and solutions to the team
• Is a motivated, resourceful problem-solver and team player with a "no task is too small" attitude
• Approaches situations with positivity, flexibility, and creativity, even under pressure with tight deadlines
• Has interpersonal skills to influence, collaborate with, and build relationships with others in cross-functional roles
• Anticipates opportunities to drive business, build morale & solve problems
• Has an entrepreneurial spirit & enthusiasm for growing with Mashburn
• Reflects our core values of Hopeful, Helpful, Hard Work, Humble, Honest, Hospitable, and Nimble