Sales Associate/Safety Sensitive

Rml Auto; Branson (MO); On-site; USD 32,000 - 48,000; Full time

Job summary

Tri Lakes Motors in Branson, MO is seeking a Sales Associate to drive vehicle sales while maintaining high customer satisfaction. The role requires presenting product options, arranging test drives, and guiding customers through the purchase process from greeting to delivery.

The ideal candidate can explain vehicle features and warranties, meet monthly sales goals, and collaborate with the finance team to complete paperwork and financing for customers.

Responsibilities

• Sell vehicles by following dealership sales process.
• Greet customers and guide them through the vehicle selection.
• Demonstrate vehicle features and benefits to prospects.
• Coordinate test drives and obtain needed identifications.
• Process paperwork and final delivery with customers.
• Maintain customer follow-up for referrals and satisfaction.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Sales Associate/Safety Sensitive

Tri Lakes Motors, Branson, Mo, US

3 days ago Requisition ID: 1039

The Car Sales Person sells new and/or used vehicles at dealership gross profit, volume, and customer satisfaction standards.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

• Sells and delivers a minimum of 10 units per month.
  
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
  
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
  
• Explains fully product performance, application, and benefits to prospects.
  
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
  
• Utilizes dealership sales control and follow-up system.
  
• Exhibits high level of commitment to customer satisfaction.
  
• Attends product and sales training courses as requested by sales manager.
  
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
  
• Ensures that the sales manager has an opportunity to meet each customer.
  
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
  
• Writes complete sales orders and process paperwork in accordance with established dealership policies.
  
• Prepares sold vehicles for customer delivery prior to customer arrival.
  
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
  
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
  
• Follows up on all post delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
  
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  
• Maintains a prospect development system.
  
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.