Sales Associate/Safety Sensitive

Landers-McLarty Subaru; Huntsville (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

Landers-McLarty Subaru in Huntsville, AL is seeking a Sales Associate. The role emphasizes selling new/used vehicles, meeting sales targets, and delivering high customer service.

You will guide customers through vehicle selection, provide product explanations, and arrange test drives and paperwork. Successful candidates will use the dealership systems to track leads, follow up with customers, and coordinate with the service and finance teams to ensure smooth vehicle delivery and ongoing

Responsibilities

• Sells and delivers a minimum of 10 units per month.
• Approaches, greets, and offers assistance or direction to customers in showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening to their responses.
• Explains product performance, application, and benefits to prospects.
• Offers test drives and follows procedure to obtain identification from customer prior to test drive.
• Uses dealership sales control and follow-up system.
• Maintains commitment to customer satisfaction.
• Attends product and sales training courses as requested by sales manager.
• Keeps abreast of new products, features, and benefits to customers.
• Ensures the sales manager meets each customer.
• Turns closed deals to finance/insurance with proper paperwork.
• Writes complete sales orders and processes paperwork per dealership policy.
• Prepares sold vehicles for delivery and delivers them to customers.
• Introduces customers to service department personnel.
• Follows up on post-delivery items and special requests to meet expectations.
• Maintains an owner follow-up system and a prospect development system.
• Reviews actions daily/weekly/monthly to improve time use and planning.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Sales Associate/Safety Sensitive

The Car Sales Person sells new and/or used vehicles at dealership gross profit, volume, and customer satisfaction standards.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

• Sells and delivers a minimum of 10 units per month.
  
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
  
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
  
• Explains fully product performance, application, and benefits to prospects.
  
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
  
• Utilizes dealership sales control and follow-up system.
  
• Exhibits high level of commitment to customer satisfaction.
  
• Attends product and sales training courses as requested by sales manager.
  
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
  
• Ensures that the sales manager has an opportunity to meet each customer.
  
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
  
• Writes complete sales orders and process paperwork in accordance with established dealership policies.
  
• Prepares sold vehicles for customer delivery prior to customer arrival.
  
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
  
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
  
• Follows up on all post delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
  
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  
• Maintains a prospect development system.
  
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.