Sales Associate Receptionist

Body20 Inc.; Orlando (FL); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free BODY20 EMS sessions

Discounts for family and friends

Opportunity to advance into Certified 

Fun, supportive, high-energy team

Job summary

BODY20 Dr Phillips is growing and we’re seeking a polished, energetic, and reliable team member to support front desk operations and coaching assistance in a hybrid role. This position is ideal for someone who enjoys customer service, fitness, and delivering an exceptional member experience.

You will work closely with Coaches, Sales staff, and Management to ensure every member feels welcomed, supported, and excited to train.

Qualifications

• Greeting members and guests with a warm, professional attitude.
• Assist with bookings, calls, texts, and emails.
• Support new-member onboarding and waivers.
• Assist sales with lead follow-up and membership questions.
• Maintain a clean lobby and studio area.

Responsibilities

• Assist EMS session setup and transitions.
• Guide members through session prep and basic instructions.
• Ensure safety protocols and BODY20 training standards are followed.
• Reset suites and maintain EMS equipment and cleanliness.

Skills

Strong communication

Customer service

Team player

Multitasking

Reliability

Punctuality

Professional demeanor

Job description

Benefits:

• Flexible schedule
• Free uniforms
• Opportunity for advancement

Position Overview

BODY20 Dr Phillips is growing, and we’re looking for a polished, energetic, and reliable team member who can support front desk operations and coaching assistance. This hybrid role is perfect for someone who enjoys customer service, fitness, and creating an exceptional member experience.

ABOUT THE ROLE

The Front Desk & Coach Associate plays a key role in delivering BODY20’s premium EMS fitness experience. This position blends hospitality, sales support, light training assistance, and studio upkeep. You’ll work closely with Coaches, Sales staff, and Management to ensure every member feels welcomed, supported, and excited to train.

KEY RESPONSIBILITIES

Front Desk & Member Experience

• Greet all members and guests with a warm, professional attitude
• Check in clients, manage bookings, answer calls, texts, and emails
• Assist with new-member onboarding, waivers, and intake forms
• Support the sales team with lead follow-up and membership questions
• Maintain a clean, organized, and inviting lobby/front desk area

Coaching & Training Support

• Assist Coaches with EMS session setup, suit prep, and transitions
• Help guide members through session prep and basic instructions
• Ensure safety protocols and BODY20 training standards are followed
• Reset suites and maintain EMS equipment and cleanliness

Studio Operations & Upkeep

• Complete cleaning checklists and maintain studio presentation
• Assist with laundry, suit organization, and equipment preparation
• Support promotions, in-studio events, and member engagement initiatives

IDEAL CANDIDATE

• Friendly, polished, and professional demeanor
• Strong communication and customer-service skills
• Interest in fitness, wellness, or personal training
• Team player with the ability to multitask in a fast-paced environment
• Reliable, punctual, and proactive
• Prior fitness or studio experience is a plus, but not required

PERKS

• Free BODY20 EMS sessions
• Discounts for family and friends
• Opportunity to advance into Certified EMS Coach or Sales roles
• Fun, supportive, high-energy team environment