Sales Associate PT - Pineville ReStore

Habitat Charlotte Region; Pineville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Habitat Charlotte Region in Pineville, NC, is seeking a Sales Associate to deliver exceptional customer service and support the sales team in reaching targets. You will greet customers, understand needs, and promote products while maintaining a clean, organized store environment.

Responsible for processing transactions, handling inquiries, and collaborating with teammates to hit store goals. A positive attitude and strong communication are essential in this dynamic retail setting.

Qualifications

• High school diploma or equivalent required; bachelor's preferred.
• Minimum 2 years in sales or customer service with sales targets.
• Retail experience highly desirable.

Responsibilities

• Greet customers and ascertain needs to provide assistance and information on product features.
• Maintain a high level of product knowledge to effectively communicate benefits and features to customers.
• Assist in achieving sales goals by actively promoting products and upselling when appropriate.
• Ensure the sales floor is well-organized, clean, and visually appealing to enhance the customer shopping experience.
• Process transactions accurately and efficiently using the point-of-sale system.
• Handle customer inquiries and complaints professionally, providing solutions and escalating issues when necessary.
• Collaborate with team members to achieve store goals and maintain a positive work environment.
• Participate in inventory management, including restocking shelves and conducting inventory counts.
• Support promotional activities and special events to drive customer engagement and sales.
• Adhere to company policies and procedures, ensuring compliance with all safety and security standards.

Skills

Communication

Interpersonal skills

Teamwork

POS systems

Problem-solving

Time management

Education

High school education

Bachelor's degree

Job description

Job Purpose:- The Sales Associate at Habitat Charlotte Region is responsible for providing exceptional customer service and supporting the sales team in achieving sales targets. This role involves engaging with customers, understanding their needs, and offering suitable solutions to enhance their shopping experience. The Sales Associate plays a crucial part in promoting the company's values and contributing to the overall success of the store.Key Responsibilities:- Greet customers warmly and ascertain their needs to provide assistance and information on product features.- Maintain a high level of product knowledge to effectively communicate benefits and features to customers.- Assist in achieving sales goals by actively promoting products and upselling when appropriate.- Ensure the sales floor is well-organized, clean, and visually appealing to enhance the customer shopping experience.- Process transactions accurately and efficiently using the point-of-sale system.- Handle customer inquiries and complaints professionally, providing solutions and escalating issues when necessary.- Collaborate with team members to achieve store goals and maintain a positive work environment.- Participate in inventory management, including restocking shelves and conducting inventory counts.- Support promotional activities and special events to drive customer engagement and sales.- Adhere to company policies and procedures, ensuring compliance with all safety and security standards.Required Education:- High school diploma or equivalent required- Bachelor's degree in Business, Marketing, or a related field preferredRequired Experience:- Minimum of 2 years of experience in a sales or customer service role- Proven track record of meeting or exceeding sales targets- Experience in a retail environment is highly desirableRequired Skills and Abilities:- Excellent communication and interpersonal skills- Strong organizational and time management abilities- Ability to work effectively in a team environment- Proficiency in using point-of-sale systems and basic computer applications- Strong problem-solving skills and attention to detail- Ability to adapt to a fast-paced and dynamic work environment