Sales Associate PT - Pineville ReStore

Habitat for Humanity of the Charlotte Region; Pineville (NC); On-site; USD 27,000 - 36,000; Full time

Job summary

Habitat for Humanity of the Charlotte Region in our store seeks a Sales Associate to deliver outstanding customer service, understand shopper needs, and promote products to meet sales targets. You will greet customers, maintain product knowledge, process transactions with the POS, keep the floor organized, and collaborate with teammates to drive store success while upholding safety standards.

Qualifications

• High school diploma or equivalent required.
• Experience in a retail environment is highly desirable.
• Strong communication and interpersonal skills.

Responsibilities

• Greet customers, identify needs, and provide product information.
• Maintain product knowledge to explain features and benefits.
• Promote products and upsell to help achieve sales goals.
• Keep the sales floor organized, clean and visually appealing.
• Process transactions accurately using the POS system.
• Address customer inquiries and resolve issues professionally.
• Collaborate with team to meet store targets.
• Assist with inventory management and restocking.
• Support promotional activities and events.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Time management

Problem solving

Education

High school diploma or equivalent

Tools

POS systems

Basic computer apps

Job description

Job Purpose

The Sales Associate at Habitat Charlotte Region is responsible for providing exceptional customer service and supporting the sales team in achieving sales targets. This role involves engaging with customers, understanding their needs, and offering suitable solutions to enhance their shopping experience. The Sales Associate plays a crucial part in promoting the company's values and contributing to the overall success of the store.

Key Responsibilities

• Greet customers warmly and ascertain their needs to provide assistance and information on product features.
• Maintain a high level of product knowledge to effectively communicate benefits and features to customers.
• Assist in achieving sales goals by actively promoting products and upselling when appropriate.
• Ensure the sales floor is well-organized, clean, and visually appealing to enhance the customer shopping experience.
• Process transactions accurately and efficiently using the point-of-sale system.
• Handle customer inquiries and complaints professionally, providing solutions and escalating issues when necessary.
• Collaborate with team members to achieve store goals and maintain a positive work environment.
• Participate in inventory management, including restocking shelves and conducting inventory counts.
• Support promotional activities and special events to drive customer engagement and sales.
• Adhere to company policies and procedures, ensuring compliance with all safety and security standards.

Qualifications

Required Education

• High school diploma or equivalent required

Required Experience

• Experience in a retail environment is highly desirable

Required Skills and Abilities

• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to work effectively in a team environment
• Proficiency in using point-of-sale systems and basic computer applications
• Strong problem-solving skills and attention to detail
• Ability to adapt to a fast-paced and dynamic work environment