JOB DETAILS:
Job Location: Seaside 13 - Seaside, CA 93955, Position Type: Part Time, Education Level: Not Specified, Salary Range: $16.90 - $18.40 Hourly, Travel Percentage: Negligible, Job Shift: Any, Job Category: Retail
JOB SUMMARY
Perform related duties supporting the operation of retail store locations. Serve donors and customers in a variety of ways ensuring a safe and welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals.
ESSENTIAL DUTIES
- Greet donors and customers when they enter the store location and/or attached donation site. Offer assistance and suggestions to customers in making product selections.
- Become trained in cash handling and using the store cash register system. Utilize training to complete customer transactions accurately while following all related procedures.
- Assist with store opening/closing procedures.
- Merchandise inventory on sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment.
- Assist with stock rotation and markdowns, as directed by the Store Manager or designee.
- Prepare store donations and rotated merchandise for transfer to the central processing plant.
- Communicate problems, complaints, potential theft and/or safety issues to the Store Manager or designee.
SECONDARY DUTIES
- May perform Donor services such as taking donations, documenting donation information and communicating with Donors.
- Will perform duties related to daily sanitizing of store and donation locations.
- May perform minor janitorial duties as required/assigned.
- Store Associates may need to perform related duties not listed on this job description.
Qualifications: JOB SPECIFICATIONS
- EDUCATION REQUIRED: High school diploma or equivalent preferred
- LICENSE/CERTIFICATION REQUIRED: None.
- EXPERIENCE REQUIRED: None; previous sales experience preferred.
- KNOWLEDGE REQUIRED: Basic math ability. Familiarity with Goodwill Central Coast's mission and general Company and retail policies (this may be learned on-the-job). Familiarity with electronic cash registers (this may be learned on-the-job)
- EQUIPMENT USED: Material Handling Equipment such as carts, (hand trucks) dolly, and racks. Typical retail store equipment. Cash Register/Computer based system and other related automated tools. Cash Counting equipment.
SKILLS/APTITUDES/TEMPERAMENTS:
- Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish desirable.
- Ability to maintain self-control, deal effectively with public and work in cooperation with co- workers.
- Ability to tactfully explain decisions and present information clearly as it pertains to store policies.
- Ability to learn cash register operation, related store operations paperwork, and assisting in performing opening/closing procedures.
- Ability to understand and accept directions and follow procedures.
- Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries.
- Ability to move hands and fingers quickly to operate cash register.
- Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy.
- Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member.
EMOTIONAL EFFORT:
The job involves limited emotional effort. There are few deadlines requiring little or no overtime. The work environment is routine with isolated periods of high activity/demands.
JOB SETTING
Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on.
PHYSICAL DEMANDS
The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers. Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks.
SUPPLEMENTAL PHYSICAL REQUIREMENTS
- Standing: Consistently, 71-100% of the time
- Walking: Consistently, 71-100% of the time
- Sitting: Rarely, 0- 10% of the time
- Bending: Regularly, 31-70% of the time
- Pushing/pulling: Regularly, 31-70% of the time
- Twisting: None
- Climbing: Occasionally, 11- 30% of the time
- Squatting/kneeling: Occasionally, 11- 30% of the time
- Lifting/carrying: Regularly, 31-70% of the time
- Longest distance carried: 50 feet Heaviest item carried: 25 lbs
- Hand/Shoulder/Foot:
- Simple grasping: Consistently, 71-100% of the time
- Power grasping: Consistently, 71-100% of the time
- Fine Manipulation: Regularly, 31- 70% of the time
- Reaching at or above shoulder level: Regularly, 31-70% of the time
- Reaching at or below shoulder level: Consistently, 71-100% of the time
- Operate foot controls or repetitive foot movement: None (other than walking)
JOB MODIFICATION:
The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification required.