Sales Associate: Perry Hall, MD

Costello's Ace Hardware | Long Island; Maryland; On-site; USD 20,664 - 23,419; Full time

Job summary

A prominent hardware store in Maryland is looking for a Sales Associate. This entry-level full-time position requires excellent customer service skills and the ability to assist customers efficiently. Responsibilities include ringing transactions, locating merchandise, and maintaining store cleanliness. Preferred candidates will have strong communication skills and the ability to work flexible hours, including evenings and weekends, while ensuring great service is provided to every customer.

Qualifications

• Excellent customer service skills mandatory.
• Strong communication and interpersonal skills required.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Assist customers in locating merchandise.
• Ring transactions accurately at the register.
• Ensure cleanliness of the sales floor and register area.

Skills

Excellent customer service skills

Strong communication skills

Ability to work effectively in a team

Ability to work a flexible schedule

Education

High School Diploma or equivalent

Job description

Join to apply for the Sales Associate: Perry Hall, MD role at Costello's Ace Hardware | Long Island.

2 days ago – Be among the first 25 applicants.

Costello's Ace Hardware | Long Island provided pay range

This range is provided by Costello's Ace Hardware | Long Island. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Base pay range

$15.00/hr – $17.00/hr

Job Functions

• Use the E.C.E.T. (Every Customer, Every Time) process with every customer interaction
• Greet every customer you make eye contact with, anywhere in the store
• Answer customers questions and provide information on procedures and policies
• Be at your workstation on time
• Be customer ready whenever you are on the sales floor
• Maintain awareness of all promotions and advertisements
• Recommend related items when appropriate and execute the S.A.L.E.S. process
• Keep your area of responsibility neat, clean, stocked and priced properly
• Execute the daily operational, day‑to‑day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Offer a carry‑out if appropriate
• Know the proper way to answer the telephone
• Be alert for possible merchandise losses; protect all company assets and report any missing or damaged merchandise to your supervisor
• Address all safety concerns immediately
• Advise store management of any pricing errors
• Advise store management anytime you say "no" to a customer
• Take initiative to learn product knowledge
• Take initiative to learn selling skills
• Perform other tasks as asked by store management

Sales Floor Duties

• Aid customers in locating merchandising in store, on acehardware.com, and processing special orders
• Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
• Ensure all shipments are packed in their proper home and all overstock is moved away
• Participate in the processing of new shipments and help the team keep the receiving and back‑stock area clean and organized

Register Duties

• Ring each transaction accurately
• Always ask for the Loyalty Card before you start a transaction and sign the customer up if needed
• Call for help when more than 3 customers are waiting
• Keep busy around the registers when you are not ringing
• Process merchandise returns as needed

Physical Requirements

Essential Physical Ability and Frequency Requirements:

• Walking – Frequent – Flat surfaces from point to point
• Standing – Constant – All work performed on feet
• Sitting – None
• Stooping – Frequent – To pick up cartons at floor level
• Reaching – Frequent – To a height of 6 feet
• Lifting – Frequent – Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
• Hand Dexterity – Frequent – Must be able to use at least one hand to operate register and complete paperwork
• Pushing/Pulling – Frequent – Move hand jacks from place to place
• Carrying – Frequent – Up to 50 lbs., up to 10 feet, occasionally more
• Climbing – Infrequent – Stairs in storage rooms; ladders
• Vision – Constant – Read labels, recognize boxes, maintain safety in working
• Hearing – Constant – Safety signals

Qualifications

Required Education

• High School Diploma or equivalent

Required Experience

• Previous retail experience preferred, but not required.

Required Skills and Abilities

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment
• Ability to work a flexible schedule, including evenings and weekends
• Ability to lift and carry up to 50 pounds
• Basic math and computer skills

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Retail