Sales Associate/Material Handler

The Salvation Army; Fresno (CA); On-site; USD 22,000 - 32,000; Full time

Job summary

The Salvation Army is seeking a store associate to greet customers and donors, stock and sort donations, and help maintain a clean, organized store environment. You will follow Salvation Army standards for merchandising and donation processing, and support management with daily tasks and duties across the sales floor, donation area, and backroom.

Flexibility for varied shifts, including evenings and weekends, is required, with emphasis on customer service and safety in a busy retail setting.

Qualifications

• Must be able to operate POS/Cash Register.
• Must pass a background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Responsibilities

• Ensure Customer/Donor needs are met by greeting all Customers and Donors and giving prompt, courteous assistance.
• Stock-priced items ready to be merchandised on the sales floor in accordance with Salvation Army Standards.
• Sort donations to be processed in accordance with Salvation Army Standards.
• Assist in the maintenance of the store to keep it clean, neat, and organized.
• Perform cleaning duties as assigned by the Store Manager, Assistant Manager, Shift Supervisor, and District Sales Manager.

Skills

POS operation

Communication skills

Background check

Job description

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Qualifications:

• Must be able to operate POS/Cash Register.
• Must pass a background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Requirements:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, and pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts.
• Ability to operate a telephone.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

Essential Duties and Responsibilities:

• Ensure Customer/Donor needs are met by greeting all Customers and Donors and giving prompt, courteous assistance.
• Stock-priced items ready to be merchandised on the sales floor in accordance with Salvation Army Standards.
• Sort donations to be processed in accordance with Salvation Army Standards.
• Assist in the maintenance of the store to keep it clean, neat, and organized.
• Perform cleaning duties as assigned by the Store Manager, Assistant Manager, Shift Supervisor, and District Sales Manager.
• Cleaning Windows.
• Dusting.
• Cashwrap Area.
• Fitting Rooms.
• Bathrooms.
• Stockroom and Breakroom.
• Sweeping and Mopping.
• Donation Area.
• Maintains assigned department within the store per TSA Merchandising Standards.
• Follow all POS/Cash Register Policies in accordance with TSA Policies and Procedures.
• Maintain safety standards and report any hazards/problems to the managers.
• Follow all HR policies and procedures.
• Attend required Monthly Store Meetings.
• Follows all Dress Code Policy in accordance with the TSA Policies and Procedures.
• Work schedules are determined by Management and employees must be flexible to ensure adequate store coverage at all times.
• Part-time associates may be scheduled to work any part-time shift including evenings, Saturdays, Sundays, and holidays.
• Receive, unload, and stock incoming inventory items accurately and efficiently.
• Provide Quality Assurance by inspecting products for defects and damages.
• Maintain and clean up the area in and around the donation trailer/pod at the beginning and end of each shift.
• Courteously assist the donor in the removal of all donated items from the donor’s vehicle and provide a receipt.
• Separate and sort all donated material into the proper containers, and properly stack material as instructed by the Store Manager.
• Perform other written or verbal duties as may be assigned by the Store Manager, Assistant Manager, Shift Supervisor District Sales Manager, and Command Administration.