Position Overview
As a temporary, part-time Sales Guide, you will be the heartbeat of our outdoor gear and apparel departments, delivering world‑class service with a smile. You will be the face of the L.L.Bean brand, engaging customers, maintaining store presentation, and fostering a spirit of teamwork. Your role will be ever‑changing and exciting, adapting to daily needs while showcasing product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor‑loving community.
Compensation: The pay for this Sales Associate position is $16.50.
Responsibilities
- Engage customers by approaching and assisting multiple customers, providing personal and genuine service interactions.
- Drive sales by converting every customer interaction into a sales opportunity and building brand loyalty through outstanding service.
- Build relationships and collaborate respectfully with team members and customers from diverse backgrounds.
- Advocate for customers by actively listening to understand needs and solving problems efficiently at the first point of contact.
- Leverage technology by using POS, customer systems, and mobile devices to provide seamless, fast omni‑channel service.
- Promote initiatives by driving excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
- Maintain standards by ensuring a well‑organized store, upholding visual and merchandising standards, and supporting store operations processes.
- Collaborate as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
- Contribute to a safe and healthy workplace by following all safety policies and procedures.
Qualifications
- Passion for providing world‑class customer service.
- Friendly and outgoing communication style.
- Proficiency with computer systems and the ability to learn new technologies.
- Adaptability and openness to change.
- Availability to work varied hours, including nights, weekends, and holidays.
- Genuine passion for the outdoors and participation in outdoor activities.
- Capacity for collaborative work in a retail environment, serving customers and teams from a variety of backgrounds.
Benefits
- Flexible schedules: Freedom to balance work with personal life.
- Competitive pay: Earn a rate that reflects your skills and experience.
- Fun perks and generous discount: Exciting benefits that help you save on products you love.