Sales Associate - Millbury MA

L.L.Bean; Millbury (MA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Flexible schedules

Competitive pay

Employee discount

Job summary

L.L.Bean's Millbury, MA location is hiring Temporary, Part‑Time Sales Associates. You’ll engage customers with friendly service, drive sales and uphold store standards in a fast-paced environment.

The role values teamwork and adaptability, and requires availability for varied hours, including nights and weekends. Join a team that embraces outdoor passion and a welcoming, inclusive culture.

Qualifications

• Passion for providing world-class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.
• Demonstrates capacity for collaborative work in a retail environment.

Responsibilities

• Engage customers and assist multiple customers with personal, genuine service.
• Drive sales by turning interactions into opportunities and fostering brand loyalty.
• Build relationships across diverse team members and customers.
• Advocate for customers by listening and resolving issues at first contact.
• Leverage POS, customer systems and mobile devices for seamless service.
• Promote LL.Bean sponsored programs and store initiatives.
• Maintain a well‑organized store and support merchandising standards.

Skills

Customer service

Communication

Computer literacy

Adaptability

Flexible hours

Outdoor enthusiasm

Team collaboration

Tools

POS systems

Mobile devices

Job description

Company Culture

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Job Overview

The L.L.Bean’s retail store, located in The Shops at Blackstone Valley in Millbury, MA, is currently seeking Temporary, Part‑Time Sales Associates to join the team.

Benefits & Pay

• Flexible schedules: Enjoy the freedom to balance work with your personal life.
• Competitive pay: Earn a salary that reflects your skills and experience.
• Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love.

The anticipated starting base pay for this position is $17.00. Individual compensation may vary based on factors such as a candidate’s experience, qualifications, education, geographic location, skills, competencies, and proficiency for the role.

Key Responsibilities

• Engage customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build relationships: Values and works collaboratively and respectfully across a variety of differences among team members and customers.
• Advocate for customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni‑channel service.
• Promote initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain standards: Ensure a well‑organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Physical Demands

Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps Repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed).

Skills and Qualifications

• Passion for providing world‑class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.
• Demonstrates capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds.

Company Values & Commitment

We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging. Over a century ago, company founder Leon Leonwood Bean set out to make a boot to keep hunters’ feet warm and dry. Today, we continue to follow the trail he blazed, adding new paths to help more people discover the outdoors, whether it’s the thrill of sea kayaking, the quiet of early morning fishing or the pleasure of walking in your local park.

We remain true to L.L.’s core values, and are committed to quality, service, and putting the outside, inside everything we make.