Sales Associate/Monogrammer - Dedham, MA

L.L.Bean; Dedham (MA); On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

Flexible schedules

Competitive pay

Generous discount on L.L.Bean products

Job summary

L.L.Bean is seeking Temporary, Part-Time Sales Associates for their Legacy Place Retail Store in Dedham, Massachusetts. This role involves engaging customers, driving sales, and maintaining store standards.

Candidates should have a passion for providing world-class customer service and be adaptable to various work hours. Compensation starts at $17.00 per hour, with flexible schedules and generous discounts on products.

Qualifications

• Passion for providing world-class customer service.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors.

Responsibilities

• Engage Customers by providing personal and genuine service interactions.
• Drive Sales through customer interactions.
• Maintain store standards, including visual and merchandising.

Skills

World-class customer service

Friendly and outgoing communication

Proficiency with computer systems

Adaptability

Interest in outdoor activities

Job description

About the Position

Our Legacy Place Retail Store in Dedham, Massachusetts is currently searching for Temporary, Part‑Time Sales Associates who are available to work evening or weekend hours.

Key Responsibilities

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert customer interactions into sales opportunities, driving brand loyalty through exceptional service.
• Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni‑channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well‑organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Physical Demands

• Required to stand, walk, talk or hear in person and by headset.
• Occasionally ascend or descend ladders, stairs, ramps; perform repetitive motions with wrists, hands, and fingers.
• Occasionally stoop, kneel, bend, crouch and lift 1 to 20 pounds; move and lift objects up to 40 pounds using a team lift as needed.

Skills and Qualifications

• Passion for providing world‑class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.

Compensation and Benefits

• Pay: $17.00 per hour.
• Flexible schedules to balance work with personal life.
• Competitive pay reflecting skills and experience.
• Generous discount on L.L.Bean products.