Sales Associate - Mechanicsburg, PA

L.L.Bean; Mechanicsburg (Cumberland County); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Flexible schedules

Competitive pay

Discount on products

Benefits package

Job summary

LL.Bean's Retail Store in Mechanicsburg, PA is seeking a temporary, part-time Sales Guide to be the heartbeat of our outdoor gear departments, delivering world-class service with a smile and representing the LL.Bean brand.

You'll engage customers, keep the store in top shape, and work with a collaborative team, adapting to daily needs while showcasing product knowledge and service excellence. Availability includes nights, weekends, and holidays.

Qualifications

• Customer service mindset focused on world-class experiences.
• Friendly, outgoing communication style and teamwork.
• Ability to learn new computer systems and technologies.

Responsibilities

• Engage customers and provide personal service.
• Drive sales and build brand loyalty.
• Maintain store standards and merchandising.
• Collaborate with team to adapt to daily needs.
• Use POS and mobile devices for omni-channel service.
• Promote programs like Outdoor Discovery School and Mastercard.
• Ensure health and safety policies.

Skills

Customer service

Communication

Tech proficiency

Adaptability

Scheduling flexibility

Outdoors enthusiasm

Team collaboration

Tools

POS systems

Job description

About L.L.Bean

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Our Retail Store in Mechanicsburg, PA is currently searching for temporary, part‑time Sales Associates to become part of their team.

We celebrate our core values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living.

Supporting environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged.

About the Role

As a temporary, part‑time Sales Guide, you'll be the heartbeat of our outdoor gear/appliance departments, delivering world‑class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip‑top shape, and fostering a spirit of teamwork. Your role will be ever‑changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor‑loving community!

Key Responsibilities

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Values and works collaboratively and respectfully across a variety of differences among team members and customers.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni‑channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well‑organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Physical Demands

Required to stand, walk during shift; talk or hear, both in person and by headset; occasionally ascend or descend ladders, stairs, ramps; repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds; occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed).

Skills and Qualifications

• Passion for providing world‑class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.
• Demonstrates capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds.

Compensation

L.L.Bean uses a market‑based compensation approach. The anticipated starting base pay for this position is $16.00. Individual compensation may vary based on factors such as a candidate’s experience, qualifications, education, geographic location, skills, competencies, and proficiency for the role.

Benefits

• Flexible schedules: Enjoy the freedom to balance work with your personal life.
• Competitive pay: Earn a salary that reflects your skills and experience.
• Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love.
• Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals.
• Maintaining a healthy work‑life balance and re‑charging outside are all part of the plan.