Sales Associate LensCrafters

EssilorLuxottica; Providence (RI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health care

Employee discounts

Paid time off

Job summary

LensCrafters is seeking a Sales Associate to deliver exceptional customer service and help customers choose frames and lenses. You will use prescriptions to advise on lenses, take measurements, and collaborate with the Optician to ensure accurate fitting.

The role emphasizes achieving sales goals, maintaining store presentation, and fostering a respectful, inclusive environment for customers and colleagues.

Qualifications

• High School Diploma or GED is required.
• 1+ years of experience in retail or customer service.
• Familiarity with POS systems, computers, calculators, and basic phone/math skills.
• Ability to meet sales goals with strong selling skills.
• Excellent oral and written communication abilities.
• Self-motivated, able to multi-task in a fast-paced environment.

Responsibilities

• Consistently deliver sales plan and company objectives by cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and coatings.
• Assist patients in selecting frames and coordinate frames with optical measurements.
• Conduct measurements using optical tools and consult with the Optician as needed.
• Maintain a positive store environment and foster professional relationships with peers, management, doctors, and support staff.
• Keep displays and inventory clean, attractive, and organized.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Sales skills

Customer service

Communication skills

Multi-tasking

Tech Savvy

Education

High School Diploma or GED

Tools

POS systems

Computers

Job description

General Function

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters store. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in the community.

Major Duties & Responsibilities

• Consistently deliver sales plan and company objectives by cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and lens coatings.
• Assists patients in selecting frames and coordinates frames with optical measurements to help customers choose the perfect vision solution.
• Conducts measurements using appropriate optical tools and consults with the Optician as needed.
• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors, and support staff (Target Host partners).
• Takes pride in the appearance of the store and shows initiative to keep displays and inventory clean, attractive, and organized.
• Helps foster an inclusive culture by treating customers and colleagues with respect.

Basic Qualifications

• High School Diploma or GED.
• 1+ years of experience in retail or customer service.
• Familiarity with point of sale systems, computers, calculators, basic phone and math skills.
• Embrace new technology and change with a high level of accuracy.
• Ability to sell using sales skills and accountability for sales results, with a desire to meet goals.
• Strong communication skills (both oral and written).
• Self‑motivator with demonstrated ability to multi‑task; ability to respond flexibly in a quickly changing environment.

Benefits and Compensation

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employment Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.