Sales Associate LensCrafters

EssilorLuxottica; Peabody (MA); On-site; USD 23,185 - 32,442; Full time

Job summary

LensCrafters in Peabody, MA is seeking a Sales Associate to deliver exceptional eye care and eyewear experiences. You will use prescriptions to guide lens choices, assist customers in selecting frames, and coordinate measurements with the optical team.

This role emphasizes customer relationships, sales goals, and a neat store environment, with opportunities for bonus/commission and employee discounts.

Qualifications

• High School Diploma or GED.
• 1+ years experience in retail or customer service.
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills
• Embrace new technology & change with high level of accuracy
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
• Strong communication skills (both oral and written)
• Self‑Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Responsibilities

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilize optical prescription to recommend specific lenses and lens coatings.
• Assist patients in the selection of frames and coordinate frames with optical measurements, assisting our customers in choosing the perfect vision solution.
• Conduct measurements using appropriate optical tools and consult with Optician as needed.
• Actively participate and contribute to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
• Takes pride in the appearance of store and shows initiative to keep displays & inventory clean, attractive & organized.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service experience

Communication skills

Sales skills

Multi-tasking

Adaptability

Technical aptitude

Education

High School Diploma or GED

Tools

POS systems

Job description

General Function

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

Major Duties & Responsibilities

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilize optical prescription to recommend specific lenses and lens coatings.
• Assist patients in the selection of frames and coordinate frames with optical measurements, assisting our customers in choosing the perfect vision solution.
• Conduct measurements using appropriate optical tools and consult with Optician as needed.
• Actively participate and contribute to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
• Takes pride in the appearance of store and shows initiative to keep displays & inventory clean, attractive & organized.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Basic Qualifications

• High School Diploma or GED
• 1+ years experience in retail or customer service
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills
• Embrace new technology & change with high level of accuracy
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
• Strong communication skills (both oral and written)
• Self‑Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Pay Range

$16.83 - $23.55 per hour

Benefits

In addition to competitive base pay, you may also be offered a bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, nationality, social origin, victim of domestic or sexual violence, religion, age, disability, sexual orientation, gender identity, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.