Sales Associate IV

The Salvation Army USA Western Territory; Reno (NV); On-site; USD 19,286 - 22,041; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Sales Associate IV to help operate the Reno Thrift Store as part of the Reno Adult Rehabilitation Program. The role includes cash handling, customer service, stocking goods, and day-to-day store operations to support program goals.

Responsibilities encompass customer relations, telephone inquiries, store appearance, and maintaining daily paperwork, with additional duties assigned by supervision as needed.

Qualifications

• Ability to handle cash, make change and operate the cash register.
• Follow instructions without direct supervision.
• Merchandise knowledge preferred.
• Good customer rapport.
• Strong ability to utilize high levels of time management and multitasking.
• Previous retail experience a plus.

Responsibilities

• Stocking and ragging out goods; operate the cash register and prepare daily paperwork.
• Maintain good customer relations; provide prompt, courteous assistance to all customers.
• Answer the telephone in a courteous fashion and direct callers to the appropriate person/department.
• Ensure the store’s appearance is clean and orderly.
• Perform janitorial duties such as cleaning windows, vacuuming, dusting, sweeping, etc. as assigned by management.
• Other duties as assigned by supervisor.

Skills

Cash handling

Customer service

Time management

Multitasking

Retail experience

Job description

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

BASIC PURPOSE

The primary function of the Sales Associate IV is to assist The Salvation Army in the operation of the Thrift Store for the Reno Adult Rehabilitation Program. This position description is a broad outline of responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Duties as assigned by the Store Manager or Assistant Manager including stocking, cleaning, ragging out goods, operating the cash register and preparing daily paperwork.
2. Maintain good customer relations. Provide prompt, courteous assistance to all customers.
3. Answer the telephone in a courteous fashion and direct callers to appropriate individual/department.
4. Ensure the store's appearance is clean and orderly.
5. Responsible for janitorial duties such as cleaning windows, vacuuming, dusting, sweeping, etc. as assigned by management.
6. All other duties as assigned by supervisor.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS

1. Must be able to handle cash, make change and operate the cash register.
2. Follow instructions without direct supervision.
3. Merchandise knowledge preferred.
4. Good customer rapport.
5. Strong ability to utilize high levels of time management and multitasking.
6. Previous retail experience a plus.

PHYSICAL REQUIREMENTS:

1. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.
2. Ability to grasp, push, and/or pull objects.
3. Ability to reach overhead.
4. Ability to operate telephone.
5. Ability to lift fifty (50) pounds non-continuously.
6. Ability to process written, visual, and/or verbal information.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Equal Opportunity Employer

Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.