Sales Associate III

Tapestry, Inc.; Cabazon (CA); On-site; USD 20,664 - 33,406; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Tapestry, Inc. is seeking a Customer Engagement Specialist for Kate Spade New York in Cabazon, California. In this role, you'll demonstrate product knowledge, engage with customers, and provide styling advice to enhance their shopping experience.

We're looking for a professional with exceptional selling skills and prior retail experience. The position requires flexibility to work various hours, including weekends and high-traffic retail days, alongside a competitive pay range and comprehensive benefits package.

Qualifications

• Exceptional interpersonal and communication skills.
• Professional experience in a retail environment.
• Multitasking and prioritization capabilities.

Responsibilities

• Greet and assist guests with warmth and product knowledge.
• Provide creative styling advice based on customer needs.
• Drive sales through storytelling and customer engagement.

Skills

Professional selling skills

Interpersonal communication abilities

Retail experience

Ability to multitask

Social media awareness

Job description

About Kate Spade New York

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home décor, and more.

Key Responsibilities

Customer Engagement & Styling

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow‑up questions to understand customer needs.
• Provide styling advice, suggest add‑ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Celebrate customer choices and invite them to return.

Sales & Business Acumen

• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Requirements

Skills & Experience

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Schedule

Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays). Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Base Pay Range

$15.00–$24.25

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Equal Opportunity Employer

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are made based on the applicant's qualifications as they relate to the requirements of the position under consideration, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Students and employees will receive reasonable accommodations for disabilities or religious beliefs. If you require reasonable accommodation, please contact Tapestry People Services at 1‑855‑566‑9264 or [e-mail].