Sales Associate II

Tapestry, Inc.; Milpitas (CA); On-site; USD 20,664 - 33,406; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Tuition assistance

Job summary

Tapestry, Inc. seeks enthusiastic individuals to join the team in Milpitas, California. The role requires strong customer engagement skills, where you will greet and assist guests, demonstrate product knowledge, and provide styling advice.

The ideal candidate should possess a flexible schedule and experience in a retail environment. Benefits include medical, dental, vision insurance, and 401(k). Join us in delivering exceptional customer experiences!

Qualifications

• Prior experience in a retail environment.
• Ability to prioritize and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.

Responsibilities

• Greet guests warmly and confidently.
• Provide styling advice and suggest add-ons.
• Guide customers through purchase decisions.

Skills

Professional selling skills

Interpersonal and communication abilities

Ability to multitask

English proficiency

Job description

About Kate Spade New York

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home décor, and more.

Key Responsibilities

Customer Engagement & Styling

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow‑up questions to understand customer needs.
• Provide styling advice, suggest add‑ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Celebrate customer choices and invite them to return.

Sales & Business Acumen

• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Requirements

Skills & Experience

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Schedule

Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays). Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Base Pay Range

$15.00–$24.25

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Equal Opportunity Employer

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are made based on the applicant's qualifications as they relate to the requirements of the position under consideration, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Students and employees will receive reasonable accommodations for disabilities or religious beliefs. If you require reasonable accommodation, please contact Tapestry People Services at 1‑855‑566‑9264 or [e-mail].