Sales Associate I

FashionUnited; Los Angeles (CA); On-site; USD 20,664 - 33,062; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York in Los Angeles is seeking a stylist to act as a trusted fashion advisor, helping customers discover and express personal style while showcasing Kate Spade items.

The role focuses on delivering exceptional service, building brand loyalty, and guiding purchase decisions with strong product knowledge. Flexibility for nights, weekends, and peak seasons is required, with competitive benefits and pay between $15 and $24 per hour.

Qualifications

• Proven ability to sell and build relationships with customers in a retail setting.
• Strong communication and interpersonal abilities.
• Ability to multitask, prioritize, and collaborate with a team.
• Awareness of social media and willingness to learn omni/virtual selling techniques.

Responsibilities

• Greet guests warmly and demonstrate strong product knowledge.
• Listen actively and ask follow-up questions to understand needs.
• Provide styling advice and create complete looks.
• Showcase multiple ways to wear products and encourage exploration of styles.
• Guide customers through purchase decisions and ensure a seamless checkout.

Skills

Professional selling skills

Retail experience

Multitasking & teamwork

Social media awareness

English proficiency

Job description

About Kate Spade

Since its launch in 1993, Kate Spade New York has been known for its colorful, bold, and optimistic style, offering handbags, ready‑to‑wear, jewelry, footwear, home décor, and more. The brand celebrates women worldwide who live their perfectly imperfect lifestyles.

Role Overview

The Stylist will serve as a trusted advisor who assists customers in selecting products that suit their aesthetic and lifestyle, helping them discover and express personal style while showcasing Kate Spade items.

Key Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow‑up questions to understand customer needs.
• Provide styling advice, suggest add‑ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

Sales & Business Acumen

• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Requirements

Skills & Experience

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Schedule

Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays).

Physical Requirements

Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), to climb, bend, kneel, and maneuver the sales floor and stockroom.

Compensation

Base Pay: $15.00–$24.25 per hour.

Benefits

Medical, dental, vision, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Equal Opportunity

Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or [e-mail].