Sales Associate Hardware and Building Supply

Mega Building Supply; New York (NY); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Job summary

Mega Building Supply in New York seeks a knowledgeable customer service associate to assist contractors and DIYers in finding the right tools and products. The ideal candidate has over a year of experience in hardware or building supply, with a strong understanding of common products. Responsibilities include engaging with customers, maintaining an organized sales floor, and supporting inventory tasks. Offers include competitive pay and benefits such as health insurance and paid time off.

Qualifications

• 1+ years in a hardware store, building supply, or lumber yard.
• Familiarity with plumbing, electrical, fasteners, or hand/power tools.
• Experience serving contractors or building trade customers.

Responsibilities

• Help customers find the right product the first time.
• Build relationships with repeat contractor and trade customers.
• Support receiving, stocking, and floor merchandising.
• Keep the floor clean, organized, and well-signed.
• Assist with special orders and inventory lookups.

Skills

Customer service

Knowledge of hardware products

Bilingual (English and Spanish)

Tools

Plumbing tools

Electrical tools

Hand/power tools

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off

We’re a busy independent building supply and hardware store on the Upper West Side serving contractors, building supers, and DIYers. We need someone who knows the product — not someone we have to train from scratch. If you can walk a customer straight to the right fitting, fastener, or tool, we want to talk.

What You’ll Do:

• Help customers find the right product the first time
• Build relationships with repeat contractor and trade customers
• Support receiving, stocking, and floor merchandising
• Keep the floor clean, organized, and well-signed
• Assist with special orders and inventory lookups

Experience:

• Required: 1+ years in a hardware store, building supply, or lumber yard
• Preferred: Bilingual — English and Spanish
• Preferred: Familiarity with plumbing, electrical, fasteners, or hand/power tools
• Preferred: Experience serving contractors or building trade customers

You’re the Right Fit If:

• Contractors and building supers feel comfortable asking you questions
• You can identify common hardware products by sight
• You’re comfortable on your feet all day
• You take pride in a well-run floor

What We Offer:

• Full-time, stable schedule with consistent hours
• Paid time off
• A hands-on, owner-operated store that’s actively growing

Compensation: $20.00 – $25.00 per hour, based on experience