Hardware Store Manager

Mega Building Supply; New York (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Job summary

Mega Building Supply on the Upper West Side is seeking a store manager who takes ownership of the floor, the staff, and the numbers—not merely keeping the lights on. You will lead day-to-day operations, ensure strong customer experiences from entry to checkout, and build lasting relationships with contractors and superintendents.

Ideal candidates have 3+ years in hardware or trades-adjacent retail, with a proven ability to manage floor staff, upsell, and maintain inventory integrity.

Qualifications

• 3+ years managing or supervising in a hardware, building supply, or trades-adjacent retail environment.
• Understanding the contractor and building superintendent customer — how they think, what they need, and how to earn their repeat business.
• You’ve managed floor staff and aren’t afraid of a direct conversation.

Responsibilities

• Day-to-day floor operations and staff supervision.
• Customer experience from walk-in to checkout.
• Driving sales — upselling, product knowledge, building contractor and building superintendent relationships.
• Receiving, inventory integrity, and merchandising standards.
• Opening and closing responsibilities.

Skills

Store management

Staff supervision

Customer service

Sales

Job description

We’re an independent building supply and hardware store on the Upper West Side of Manhattan, and we’re growing. We need a store manager who takes ownership of the floor, the staff, and the numbers — not someone who just keeps the lights on.

Benefits:

• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off

What you’ll own:

• Day-to-day floor operations and staff supervision
• Customer experience from walk-in to checkout
• Driving sales — upselling, product knowledge, building contractor and building super relationships
• Receiving, inventory integrity, and merchandising standards
• Opening and closing responsibilities

You’re the right fit if:

• You have 3+ years managing or supervising in a hardware, building supply, or trades-adjacent retail environment
• You understand the contractor and building superintendent customer — how they think, what they need, and how to earn their repeat business
• You’ve managed floor staff and aren’t afraid of a direct conversation
• You treat the store like it’s yours

Compensation: $75,000–$95,000 annually, based on experience