Sales Associate Gaithersburg FT

Goodwill-of-Greater-Washington-; Gaithersburg (MD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Same-day pay

PTO

Paid holidays

Health insurance

Dental and vision

Life insurance

Disability insurance

401(k) with match

Employee discounts

Pet insurance

EAP

Job summary

Goodwill of Greater Washington is hiring a store associate to provide friendly, customer-focused service inside the shop and over the phone, ringing up purchases accurately and keeping the sales floor neat. You will handle cash, operate the register, help customers find merchandise, and work with the team to maintain security and store cleanliness.

Benefits include same-day pay, PTO, holidays, health, dental and vision coverage, life and disability insurance, a 403(b)/401(k) plan with company

Qualifications

• Ability to effectively communicate with customers and teammates.
• Provide exceptional customer service to all customers.
• Ability to settle customer complaints.
• Basic math skills.
• Stand for up to 7 hours per shift and lift up to 40 pounds frequently.
• Basic computer skills.

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner
• Able to ensure items are rung accurately on the register
• Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly
• Keeps floor merchandise neat and orderly and assists customers with purchase selections.
• Maintains clean professional appearance
• Maintain an orderly and clean register area
• Maintain familiarity with store security procedures and exercise security practices when necessary
• Perform general housekeeping responsibilities to include: store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms)
• Perform other duties as assigned by management

Skills

Customer service

Cash handling

Communication

Stand for long periods

Basic math

Education

High School Diploma or equivalent

Tools

Cash register

Job description

Overview

Enjoy the opportunity to be the face of our retail operations and learn something new every day while Goodwill prepares you to advance in your career. Sales team members work in a collaborative environment and make a positive and sustainable impact on our community.

Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year.

Responsibilities

Essential Competencies:

Action Oriented Customer Focus Composure Time Management

Essential Duties and Responsibilities:

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner
• Able to ensure items are rung accurately on the register
• Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly
• Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
• Maintains clean professional appearance

Other Duties and Responsibilities:

• Maintain an orderly and clean register area
• Maintain familiarity with store security procedures and exercise security practices when necessary
• Perform general housekeeping responsibilities to include: store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms)
• Perform other duties as assigned by management

Qualifications

Required Qualifications

• Ability to effectively communicate with customers and GGW associates
• Ability to provide exceptional customer service to all of our customers
• Ability to settle customer complaints
• Ability to perform basic math skills
• Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift)
• Ability to bend and lift up to 40 pounds frequently
• Basic working knowledge of computer applications and the internet

Preferred Qualifications

• A minimum of six months of previous work experience
• High School Diploma or equivalent
• Previous experience working in a retail environment
• Excellent customer service related skills
• Working knowledge of a cash register
• Multilingual with complete fluency in English