Sales Associate - Full Time

H&M; Washington (District of Columbia); On-site; USD 40,997,000 - 51,577,000; Full time

Benefits offered by this job

Staff discount 25%

HIP - Incentive Program

Job summary

COS is seeking a Sales Associate to be the welcoming face of the brand, guiding customers with warmth and proactive service. You will support cash desk tasks, fitting rooms, stock replenishment, and merchandising the latest garments to create a delightful shopping experience.

Previous customer service experience is nice to have but not mandatory, and a genuine interest in trends and fashion will help you succeed in this role at COS.

Qualifications

• Customer-focused and thinking in a commercial way.
• Interested in trends and fashion.
• Receiving and processing deliveries.
• Replenishment.
• Communicative, positive, and open-minded.
• Willing to learn, adaptable and action-oriented.
• Collaborative, inclusive and supportive.
• Self-motivated, confident, and resilient.

Responsibilities

• Greet customers and guide them through their journey, offering genuine assistance and proactive service.
• Assist at the cash desk, fitting rooms, and shop floor to enhance the shopping experience.
• Process deliveries and replenish stock; merchandise the latest garments on the shop floor.

Skills

Customer-focused

Trends & fashion

Delivery processing

Replenishment

Communicative & positive

Willing to learn

Collaborative & inclusive

Self-motivated & resilient

Job description

As a Sales Associate at COS, you are the friendly face that greets our customers and embodies the heart of our brand. Your role is essential in creating welcoming experiences that showcase the best of COS. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, we'll create moments that make shopping at COS an absolute delight.

As a Sales Associate, you'll have the opportunity to provide customers with high level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments in the shop floor.

While previous experience in customer service and familiarity with textile materials are nice to have, they're not mandatory.

What you need to Succeed:

• Customer-focused and thinking in a commercial way.
• Interested in trends and fashion.
• Receiving and processing deliveries
• Replenishment
• Communicative, positive, and open-minded
• Willing to learn, adaptable and action-oriented.
• Collaborative, inclusive and supportive
• Self-motivated, confident, and resilient

Compensation: $18.00

This is a Full -Time position offering 32-40 hours a week.

We offer all our employee's attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

In addition to this US based colleagues also receive:

• 25% Staff Discount
• Clothing Allowance
• Medical, Vision and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday, and Parental Pay
• Health, and Dependent Care FSA.
• Plus, additional Voluntary Benefits.

Inclusion & Diversity

COS is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time. The creative soul of the brand is visualised through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here.

All your information will be kept confidential according to EEO guidelines.

Videos To Watch

https://www.youtube.com/watch?v=0yvkFiRZtoA

https://www.youtube.com/watch?v=modR_guQZXk