Sales Associate

H&M; New York (NY); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Staff discount

Medical coverage

Employee assistance

Vacation & holidays

Health & dependent care FSA

Voluntary benefits

Job summary

COS is seeking a Sales Associate to welcome customers, guide their journey and provide proactive service across the shop floor, cash desk and fitting rooms. You will assist with deliveries, stock replenishment and merchandising the latest garments to create a compelling in-store experience.

Previous customer service experience is nice-to-have but not mandatory. A collaborative, positive and adaptable mindset is essential to thrive in a team-driven retail environment.

Qualifications

• Customer-focused with a commercial mindset.
• Interest in trends and fashion.
• Strong communication, positive attitude and open-mindedness.
• Willingness to learn, adaptable and action-oriented.
• Collaborative, inclusive and supportive.
• Self-motivated, confident and resilient.

Responsibilities

• Greet customers and provide high-level service on the shop floor and at the cash desk.
• Assist fitting rooms, manage deliveries, replenish stock and merchandise garments.
• Contribute to a welcoming store experience and teamwork across the floor.

Skills

Customer-focused

Fashion interest

Communication

Adaptability

Teamwork

Self-motivation

Job description

Company DescriptionJob Description

As a Sales Associate at COS, you are the friendly face that greets our customers and embodies the heart of our brand. Your role is essential in creating welcoming experiences that showcase the best of COS. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you'll create moments that matter.

Qualifications

As a Sales Associate, you'll have the opportunity to provide customers with high level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

While previous experience in customer service and familiarity with textile materials are nice to have, they're not mandatory.

What you need to Succeed:

• Customer-focused and thinking in a commercial way.
• Interested in trends and fashion.
• Communicative, positive, and open-minded
• Willing to learn, adaptable and action-oriented.
• Collaborative, inclusive and supportive
• Self-motivated, confident, and resilient

Compensation:

$19.00

Additional Information

This is aPart -Time position offering 10 - 20 hours a week.

Benefits:

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

In addition to this US based colleagues also receive:

• 25% Staff Discount
• Medical, Vision and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday, and Parental Pay
• Health, and Dependent Care FSA.
• Plus, additional Voluntary Benefits.

Inclusion & Diversity

COS is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior color palette that transcends time. The creative soul of the brand is visualized through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here.

All your information will be kept confidential according to EEO guidelines.

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