Sales Associate - Full Time

Michigan Fine Wine & Spirits LLC; Michigan; On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k)

HSA/FSA

Job summary

Total Wine & More is seeking Store Team Members to deliver exceptional customer service and drive sales in a fast‑paced retail environment. You will engage customers, share product knowledge, and assist with online orders and curbside pickup where applicable.

The role supports merchandising, front‑end tasks, and other duties as needed. 21+ and flexible availability including evenings/weekends are required; prior POS experience is helpful.

Qualifications

• High school diploma or equivalent preferred
• 1–3 years of work experience, 1+ year in a retail setting preferred
• Familiarity with point‑of‑sale systems and inventory management software
• Ability to work a flexible schedule, including evenings and weekends
• Must be 21 years of age or older

Responsibilities

• Engage customers, build relationships, and provide personalized service
• Assist with sales, product knowledge, and cross‑sell products
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maximize product inventory: process freight, organize and distribute inventory, pull and stock merchandise, build displays and end caps, place signage
• Support digital business operations by fulfilling online orders and assisting with in‑store and curbside pick‑up and delivery services
• Deliver orders safely and professionally, following company policies and procedures, including traffic and safety laws if delivery is required
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and provide a safe, compliant store environment
• Maintain safety and cleanliness standards across the store
• Complete cross‑functional responsibilities and other duties as assigned

Job description

About the Role

All Store Team Members play an essential role in building the company brand by delivering excellent customer service. You will provide service and drive sales by engaging with customers and advising them on products. While both part‑time and full‑time positions generally focus on sales responsibilities, you may also be assigned merchandising, front‑end or other responsibilities as needed.

Responsibilities

• Engage customers, build relationships, and provide personalized service
• Assist with sales, product knowledge, and cross‑sell products
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maximize product inventory: process freight, organize and distribute inventory, pull and stock merchandise, build displays and end caps, place signage
• Support digital business operations by fulfilling online orders and assisting with in‑store and curbside pick‑up and delivery services
• Deliver orders safely and professionally, following company policies and procedures, including traffic and safety laws if delivery is required
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and provide a safe, compliant store environment
• Maintain safety and cleanliness standards across the store
• Complete cross‑functional responsibilities and other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• 1–3 years of work experience, 1+ year in a retail setting preferred
• Familiarity with point‑of‑sale systems and inventory management software
• Ability to work a flexible schedule, including evenings and weekends
• Must be 21 years of age or older

Physical Requirements

• Walk, bend down repeatedly, and be on feet for 8–10 hours a day
• Safely lift, load, and handle cases and pallets; climb ladders and lift 50 lbs. overhead repeatedly
• May be exposed to various outdoor weather conditions

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, pre‑tax commuter benefits
• Disability & life insurance coverage, paid parental leave, pet insurance, critical illness and accident insurance
• Discounted home and auto insurance, college tuition assistance, career development & product training, consumer classes and more through the Total Rewards program

Equal Employment Opportunity Statement

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.