Sales Associate - Full Time

Massachusetts Fine Wines & Spirits LLC; Dedham (MA); On-site; USD 25,196 - 35,266; Part time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans

Job summary

Massachusetts Fine Wines & Spirits LLC in Dedham is seeking Service Team Members to deliver exceptional customer service and support sales. Responsibilities include managing inventory, assisting with deliveries, and ensuring compliance with laws related to alcohol sales.

Ideal candidates will have 1-3 years of experience in retail, strong interpersonal skills, and must be at least 21 years old. Benefits like paid time off and health care plans are offered.

Qualifications

• 1-3 years of work experience, preferably in a retail setting.
• Ability to lift, load, and handle cases and pallets safely.
• Must be 21 years of age or older and capable of standing for 8-10 hours.

Responsibilities

• Maximize product inventory and organize merchandise.
• Deliver exceptional customer service and build relationships.
• Maintain safety and cleanliness standards across the store.

Skills

Customer service

Inventory management

Point-of-sale systems

Education

High school diploma or equivalent

Job description

About the role

All Store Team Members play an essential role in building the company brand by delivering excellent customer service. You will provide service and drive sales by engaging with customers and advising them on products. While both part-time and full-time positions generally focus on sales responsibilities, you may also be assigned merchandising, front end or other responsibilities as needed. Internally you will be referred to as Service Team Member and report to the store management team.

Responsibilities

• You must maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities as assigned and perform other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws – if delivery is added as an essential job function.

Qualifications

• High school diploma or equivalent preferred.
• 1‑3 years of work experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.
• Must be 21 years of age or older; walk, bend down repeatedly, and be on feet for 8‑10 hours a day; ability to safely lift, load, and handle cases and pallets; climb ladders and lift 50 lbs. overhead and repeatedly; may be exposed to various outdoor weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre‑tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & More!

Compensation

Worker Type: Regular. Pay Range: $18.29 - $25.60 hourly.

Equal Opportunity

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.