Sales Associate (Full Time)

INTERNATIONAL BANK OF COMMERCE; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401(k) Profit Sharing Program

Vision, Dental, Disability, Tuition Assistance, Sick Leave, Vacation, Paid Holidays

Job summary

INTERNATIONAL BANK OF COMMERCE is looking for a Sales Associate in Houston, Texas. The role requires providing exceptional customer service while promoting bank products and establishing customer relationships.

Qualified candidates should have a high school diploma and preferably 1+ years of relevant experience. The position offers various benefits, including medical plans and a 401(k) program.

Qualifications

• High school graduate or GED equivalent.
• 1+ years of experience interacting with people preferred.

Responsibilities

• Provide prompt, efficient, and friendly customer service.
• Promote bank products and services through customer interactions.
• Assist with branch opening/closing procedures.
• Adhere to policies and procedures of the New Account Opening Process.
• Support compliance initiatives in the branch.
• Maintain branch inventory and supplies.
• Flexibility to assist in teller operations.
• Maintain individual sales performance goals.

Skills

Problem Analysis

Focus on Results

Initiative

Service Orientation

Focus on Quality

Perseverance

Resourceful

Teamwork

Oral and written Communication

Bilingual (English/Spanish)

Computer literate

Education

High school diploma or GED equivalent

Job description

Job Summary

The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the “IBC Experience”. This includes meeting customer needs by offering bank products and services and establishing new relationships.

Responsibilities

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
• Meet customer financial needs by promoting bank products and services through walk-in customers, follow-up calls, onboarding, aisle time, and outreach activities
• Assist with branch opening/closing procedures and dual control
• Adhere to policies and procedures of the New Account Opening Process
• Support Branch Manager with adherence to the Compliance Facility Checklist
• Maintain branch inventory and supplies
• Flexibility to travel and assist other branches
• Flexibility to assist and perform teller operation functions
• Attend meetings and other events
• Maintain individual sales performance goals
• Promptly respond to and communicate customer complaints
• Assist with on-the-job sales training
• Other duties as assigned

Key Skills

• Problem Analysis
• Focus on Results
• Initiative
• Service Orientation
• Focus on Quality
• Perseverance
• Resourceful
• Teamwork
• Oral and written Communication
• Bilingual (English/Spanish) preferred
• Computer literate (knowledge of Microsoft programs)

Education & Experience

High school graduate or GED equivalent, 1+ years of experience interacting with people preferred.

Benefits

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401(k) Profit Sharing Program
• Supplemental Benefit Programs such as Vision, Dental, Disability, Tuition Assistance Program, Sick Leave, Vacation, Paid Holidays