Sales Associate (Full Time)

INTERNATIONAL BANK OF COMMERCE; César Chávez (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401k

Profit Sharing Program

Vision, Dental, Disability, Tuition Assistance

Sick Leave

Vacation

Paid Holidays

Job summary

INTERNATIONAL BANK OF COMMERCE in Texas seeks a Sales Associate for an in-office position focused on providing exceptional customer service. The role includes meeting customers' financial needs and promoting bank products while adhering to company policies.

Benefits include a comprehensive medical plan, life insurance, 401k, and various flexible spending options. Ideal candidates will have a high school diploma, with prior customer interaction experience preferred.

Qualifications

• High school diploma or GED required.
• Over 1 year of experience in customer interaction preferred.

Responsibilities

• Provide prompt and efficient customer service.
• Promote bank products and services.
• Assist with branch operations.
• Support sales performance goals.
• Respond to customer complaints.

Skills

Problem Analysis

Focus on Results

Initiative

Service Orientation

Focus on Quality

Perseverance

Resourceful

Teamwork

Oral and written Communication

Bilingual (English/Spanish)

Computer literate

Education

High school graduate or GED equivalent

Job description

Sales Associate

Time Type: Full time. This is an in‑office position.

Department: 400 Retail Sales and Service

Job Summary

The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the “IBC Experience”. This includes meeting customer needs by offering bank products and services and establishing new relationships.

Essential Job Functions

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service.
• Meet customer financial needs by promoting bank products and services through walk‑in customers, follow‑up calls, onboarding, aisle time, and outreach activities.
• Assist with branch opening/closing procedures and dual control.
• Adhere to policies and procedures of the New Account Opening Process.
• Support Branch Manager with adherence to the Compliance Facility Checklist.
• Maintain branch inventory and supplies.
• Flexibility to travel and assist other branches.
• Flexibility to assist and perform teller operation functions.
• Attend meetings and other events.
• Maintain individual sales performance goals.
• Promptly respond to and communicate customer complaints.
• Assist with on‑the‑job sales training.
• Other duties as assigned.

Skills

• Problem Analysis
• Focus on Results
• Initiative
• Service Orientation
• Focus on Quality
• Perseverance
• Resourceful
• Teamwork
• Oral and written Communication
• Bilingual (English/Spanish) preferred
• Computer literate (knowledge of Microsoft programs)

Education & Experience

• High school graduate or GED equivalent.
• 1+ years of experience interacting with people preferred.

Benefits

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401k
• Profit Sharing Program
• Supplemental Benefits: Vision, Dental, Disability, Tuition Assistance Program
• Sick Leave
• Vacation
• Paid Holidays