Sales Associate

INTERNATIONAL BANK OF COMMERCE; Garnett (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401(k) Profit Sharing Program

Vision, Dental, Disability benefits

Tuition Assistance Program

Sick Leave

Vacation

Paid Holidays

Job summary

INTERNATIONAL BANK OF COMMERCE in Garnett, Kansas is seeking a Sales Associate responsible for providing efficient and accurate customer and financial services. This role includes meeting customer needs by offering bank products while delivering the 'IBC Experience'.

The ideal candidate will promote bank products, assist with branch operations, and maintain sales performance goals. The position requires a high school graduate with at least 1 year of experience interacting with people and offers various employee benefits.

Qualifications

• High school graduate or GED equivalent required.
• 1+ years of experience interacting with people preferred.

Responsibilities

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service.
• Meet customer financial needs by promoting bank products and services.
• Assist with branch opening/closing procedures and dual control.
• Adhere to policies and procedures of the New Account Opening Process.
• Support Branch Manager with adherence to the Compliance Facility Checklist.
• Flexibility to assist and perform teller operation functions.

Skills

Problem Analysis

Focus on Results

Initiative

Service Orientation

Focus on Quality

Perseverance

Resourceful

Teamwork

Oral and written Communication

Bilingual (English/Spanish) preferred

Computer literate (knowledge of Microsoft programs)

Education

High school graduate or GED equivalent

Job description

Job Summary

The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the “IBC Experience”. This includes meeting customer needs by offering bank products and services and establishing new relationships.

Responsibilities

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
• Meet customer financial needs by promoting bank products and services through walk-in customers, follow-up calls, onboarding, aisle time, and outreach activities
• Assist with branch opening/closing procedures and dual control
• Adhere to policies and procedures of the New Account Opening Process
• Support Branch Manager with adherence to the Compliance Facility Checklist
• Maintain branch inventory and supplies
• Flexibility to travel and assist other branches
• Flexibility to assist and perform teller operation functions
• Attend meetings and other events
• Maintain individual sales performance goals
• Promptly respond to and communicate customer complaints
• Assist with on-the-job sales training
• Other duties as assigned

Key Skills

• Problem Analysis
• Focus on Results
• Initiative
• Service Orientation
• Focus on Quality
• Perseverance
• Resourceful
• Teamwork
• Oral and written Communication
• Bilingual (English/Spanish) preferred
• Computer literate (knowledge of Microsoft programs)

Education & Experience

High school graduate or GED equivalent, 1+ years of experience interacting with people preferred.

Benefits

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401(k) Profit Sharing Program
• Supplemental Benefit Programs such as Vision, Dental, Disability, Tuition Assistance Program, Sick Leave, Vacation, Paid Holidays