Sales Associate/ Front Desk

Massage Envy; Thousand Oaks (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employer-paid healthcare (full-time)

Flexible schedule

Free massage, skincare or stretch

Discounts on products

Team atmosphere

Bonuses and commissions

Hourly rate plus commission

Job summary

Massage Envy Thousand Oaks is seeking candidates for both full-time and part-time sales roles. You will provide excellent customer service, educate guests on the Wellness Program, and help schedule services while promoting Total Body Care.

You’ll also contribute to building a loyal client base through engagement and outreach. The role offers a competitive hourly wage, employer-paid healthcare for full-time staff, a flexible schedule, and opportunities for in-depth product and service training in

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills.
• Excellent people skills with guests.
• Knowledge of massage/skin services helpful.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and Wellness Program; book future services.
• Support clinic flow: greet clients, schedule, answer calls and emails.
• Grow and retain client base through in-person and outreach.

Skills

Retail sales

Customer service

Multitasking

People skills

Total Body Care knowledge

Tools

POS system

Mathematical skills

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Thousand Oaks, CA, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $17.00-19.00/hourly, bonuses, and commissions
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service
• Discounts on products
• Great environment
• Team Atmosphere
• Hourly rate plus commission

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location