Sales Associate Fleet Store Part Time w/Benefits

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Oak Harbor (WA); On-site; USD 19,000 - 25,000; Part time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) through Whidbey Fleet Store in Oak Harbor, WA, is seeking a part-time sales associate to welcome customers, explain product features, and build loyalty through knowledgeable service.

The role emphasizes customer-first behavior, learning product lines, and using the POS system to complete transactions. Flexible hours include mornings, evenings, and weekends, with emphasis on teamwork and dependable attendance.

Qualifications

• Basic product knowledge.
• Retail experience preferred but not required.
• Strong communication and reading ability to understand safety rules and manuals.
• Basic math functions.
• Ability to multi-task and work in a team.

Responsibilities

• Assist customers and promote products and services.
• Maintain store appearance and organization.
• Cross-sell and upsell products based on customer needs.
• Participate in inventory processes and ticketing.
• Adhere to schedule and show dependable performance.
• Perform other duties as assigned.

Skills

Product knowledge

Retail experience

Communication skills

Mathematical skills

Reasoning ability

POS system

Education

High School graduate or equivalent

Tools

Point-of-Sale system

Job description

Come work for the Navy Exchange ...where you can have a retail career with a purpose!We are a world-class retailer serving the best customers in the world: active duty and retired military and their families.

Job Summary

No military affiliation is required.

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties And Responsibilities

• CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
• ORGANIZATION - Maintaining store appearance.
• SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation
• INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories
• DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments -
• Other Duties as assigned

QUALIFICATIONS

• PRODUCT KNOWLEDGE - Basic knowledge of products merchandise
• EXPERIENCE - Retail experience preferred but not required
• COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.
• MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division.
• REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service.

WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

United States-Washington-Oak Harbor

Organization

Whidbey Fleet Store

Schedule

Part-time (20 - 34.5 hours)

Unposting Date

Ongoing