Sales Associate Consumables Part Time w/ Benefits

Navy Exchange Service Command; Oak Harbor (WA); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Benefits package

Job summary

Navy Exchange in Oak Harbor, WA is seeking a Sales Associate for Consumables on a part-time basis with benefits. You will greet customers, highlight our brand, and assist with product knowledge and service needs while maintaining store standards.

No military affiliation required; active duty and families are our core customers. The role emphasizes customer service, upselling, basic math for cash handling, and using the POS system.

Qualifications

• Basic product knowledge
• Retail experience preferred but not required
• Strong interpersonal and communication skills
• Basic math functions such as addition subtraction multiplication and division.

Responsibilities

• Proactively engage and make a connection with customers.
• Asking questions and listening to customers’ needs.
• Directing customers to merchandise and informing them about promotions and events.
• Provide premier customer service.
• Cross-selling products and knowing the layout of the store.
• Upselling products and recommending latest promotions based on customer needs.
• Handling cash, processing payments, and reconciling forms of paperwork.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Tools

POS system

Job description

Job Description - Sales Associate Consumables Part Time w/ Benefits (260002NT)

Job Description

Job Number

260002NT

Primary Location

United States-Washington-Oak Harbor

Organization

Whidbey Island Pay Range : $17.13 or more DOE

Come work for the Navy Exchange ...where you can have a retail career with a purpose!We are a world-class retailer serving the best customers in the world: active duty and retired military and their families.

We also offer an excellent benefits package and the opportunity to grow your career with us.

No military affiliation is required.

Job Summary

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

Customer Service

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer s needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

ORGANIZATION

• Maintaining store appearance.

SALES

• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation

INVENTORY

• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories

DEPENDABILITY

• Adherence to assigned work schedule.
• Accurate and complete follow through on work assignments
• Other Duties as assigned

QUALIFICATIONS PRODUCT KNOWLEDGE

• Basic knowledge of products merchandise

EXPERIENCE

• Retail experience preferred but not required

COMMUNICATION SKILLS

• Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS

• Basic math functions such as addition subtraction multiplication and division.

REASONING ABILITY

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMENT

This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS

• Enthusiastic friendly and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours which may include early mornings evenings weekends and holidays

No experience required. High school graduate or equivalent preferred.