Sales Associate Fleet Store Full Time w/ Benefits

Navy Exchange Service Command; Oak Harbor (WA); On-site; USD 23,000 - 29,000; Full time

Job summary

Navy Exchange Service Command’s Whidbey Fleet Store in Oak Harbor, WA is hiring a sales associate. You will greet customers, highlight our brand, and assist shoppers in finding products and services while representing our image professionally.

Responsibilities include engaging customers, processing sales at the POS, and staying informed about current promotions. No military affiliation required; high standards of service and teamwork are expected.

Qualifications

• Basic knowledge of products and merchandise.
• Retail experience preferred but not required.
• Strong interpersonal and communication skills.
• Ability to read, write and interpret safety rules and procedures.
• Ability to multi-task while assisting customers.

Responsibilities

• Proactively engage customers and recommend merchandise.
• Provide premier customer service and handle POS transactions.
• Maintain store appearance and inventory accuracy.
• Cross-sell products and inform customers about promotions.
• Complete paperwork and reports as needed.

Skills

Basic product knowledge

Retail experience

Interpersonal communication

Basic math

Multi-tasking

Team player

Initiative

Education

High school diploma or equivalent

Tools

POS system

Job description

Job Number

260003A1

Primary Location

United States-Washington-Oak Harbor

Organization

Whidbey Fleet Store Pay Range : 17.13 or more DOE

Job Summary

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

• Proactively engage and make a connection with customers.


• Asking questions and listening to customer s needs.


• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card


• Provide premier customer service.


• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.


• Maintaining store appearance.


• Cross-selling products and knowing layout of the store.


• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.


• Upselling products.


• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.


• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.


• Completing various forms of paperwork reports and reconciliation


• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories


• Adherence to assigned work schedule.


• Accurate and complete follow through on work assignments


• Other Duties as assigned

Qualifications

• Basic knowledge of products merchandise


• Retail experience preferred but not required


• Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.


• Basic math functions such as addition subtraction multiplication and division.


• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

Physical Demands: Work Environment

This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

Other Skills

Enthusiastic friendly and energetic with a desire to provide outstanding service.

Work Hours

Available to work a variety of hours which may include early mornings evenings weekends and holidays

No experience required. High school graduate or equivalent preferred.

Come work for the Navy Exchange ...where you can have a retail career with a purpose!We are a world-class retailer serving the best customers in the world: active duty and retired military and their families.

We also offer an excellent benefits package and the opportunity to grow your career with us.

No military affiliation is required.