Sales Associate, Costa Mesa

Van Cleef & Arpels; Costa Mesa (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

Van Cleef & Arpels in Costa Mesa, CA is seeking a client-focused Luxury Boutique Associate to drive sales and cultivate lasting client relationships. You will engage with high-net-worth clients, participate in curated events, and manage CRM communications to strengthen loyalty and drive in-boutique traffic.

Reporting to the Boutique Manager, the role emphasizes elite service, accurate data capture, and presenting the brand's High Jewelry collections. Some travel may be required.

Qualifications

• A bachelors degree or jewelry certification with 7 years of experience is preferred.
• Strong ability to develop long lasting client relationships in a fast paced luxury environment.
• Effective communication in person and in writing is required.

Responsibilities

• Achieve sales goals by providing exceptional service.
• Attend community functions to generate new business and invite clients to in-boutique events.
• Oversee CRM initiatives including client data capture, novelties, events, gifting campaigns, and reporting.
• Assist in daily display setup and evening breakdown to maintain boutique aesthetics.
• Ability to travel as required.

Skills

Client relationship building

Luxury environment experience

Communication skills

Education

Bachelor's degree or jewelry certification

Job description

Are you a good match?

Ideal candidate for this role will possess a strong ability to develop long lasting client relationships in a fast paced luxury environment. A natural curiosity for people and an inherent need to provide excellent service is required. A bachelors degree or jewelry certification with 7 years of experience is preferred. Your ability to effectively communicate in person and in writing will contribute to your success in this role.

What are we expecting from you?

Reporting to the Boutique Manager, you will be responsible for achieving sales goals and balancing daily business and High Jewelry sales, while developing a network of loyal clients.

In this role, you will

• Be responsible for achieving sales goals by providing exceptional service
• Attend social functions within the community to generate new business, invite current and prospective clients to in-boutique events, and reach out through curated clienteling tools
• Oversee CRM initiatives including client data capture and accuracy, communication on novelties and events, gifting campaigns, and clientele reporting
• Assist in display setup each morning, display breakdown in the evening, and maintain the aesthetic quality of the Boutique
• Ability to travel as required

More than a role...we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

The Recruitment Process

Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience.

Richemont offers a generous compensation and benefits package for eligible employees.

Hourly rate for this role is: $24.04 / hr with an additional commission structure