Sales Associate, Costa Mesa

Richemont Iberia SL; Costa Mesa (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

Van Cleef & Arpels in Costa Mesa, CA is seeking a luxury sales professional dedicated to delivering exceptional client service and building lasting relationships in a fast-paced environment, with a bachelor’s degree or jewelry certification and 7+ years of experience preferred.

Reporting to the Boutique Manager, you will drive High Jewelry sales, attend community events, manage client data and communications, oversee CRM initiatives, assist in display setup, and travel as needed to grow a loyal

Qualifications

• Bachelor's degree or jewelry certification with 7 years of experience preferred.
• Strong ability to develop long lasting client relationships in a luxury environment.
• Excellent in-person and written communication skills.
• Willingness to travel as needed.

Responsibilities

• Achieve sales goals and balance daily business with High Jewelry sales.
• Develop a network of loyal clients and attend community events to generate new business.
• Oversee CRM initiatives including client data, novelties and events communications, gifting campaigns, and reporting.
• Assist in display setup each morning and breakdown in the evening, maintaining boutique aesthetics.

Skills

Clienteling

Luxury sales

CRM

Communication

Event outreach

Education

Bachelor's degree or jewelry certification

Tools

CRM software

Job description

Are you a good match?

Ideal candidate for this role will possess a strong ability to develop long lasting client relationships in a fast paced luxury environment. A natural curiosity for people and an inherent need to provide excellent service is required. A bachelors degree or jewelry certification with 7 years of experience is preferred. Your ability to effectively communicate in person and in writing will contribute to your success in this role.

What are we expecting from you?

Reporting to the Boutique Manager, you will be responsible for achieving sales goals and balancing daily business and High Jewelry sales, while developing a network of loyal clients.

In this role, you will

• Be responsible for achieving sales goals by providing exceptional service
• Attend social functions within the community to generate new business, invite current and prospective clients to in-boutique events, and reach out through curated clienteling tools
• Oversee CRM initiatives including client data capture and accuracy, communication on novelties and events, gifting campaigns, and clientele reporting
• Assist in display setup each morning, display breakdown in the evening, and maintain the aesthetic quality of the Boutique
• Ability to travel as required

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know‑how as well as trainings about our creations.

The recruitment process:

Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must​ have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience.

Richemont offers a generous compensation and benefits package for eligible employees.

Hourly rate for this role is: $24.04 / hr with an additional commission structure