Sales Associate - Fifth Ave

Brobston Group; New York (NY); On-site; USD 33,000 - 41,000; Full time

Job summary

Van Cleef & Arpels of New York seeks a client-focused Sales Associate to nurture high-value relationships and deliver exceptional service in a fast-paced luxury environment.

Reporting to the Boutique Manager, you will drive sales, host events, manage client data, and maintain the boutique’s aesthetic. Travel may be required; commission eligibility applies.

Qualifications

• Bachelor's degree or jewelry certification; 7+ years experience preferred.
• Strong communication skills, both in person and in writing.
• Proven ability to develop long-term client relationships in a luxury retail environment.

Responsibilities

• Achieve sales goals by providing exceptional service.
• Attend social functions to generate new business and invite clients to in-boutique events using clienteling tools.
• Oversee CRM initiatives including client data capture, communication on novelties, gifting campaigns, and reporting.

Skills

Client relationship building

Excellent communication

Clienteling

Education

Bachelor's degree

Jewelry certification

Tools

CRM software

Job description

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

Ideal candidate for this role will possess a strong ability to develop long lasting client relationships in a fast paced luxury environment. A natural curiosity for people and an inherent need to provide excellent service is required. A bachelors degree or jewelry certification with 7 years of experience is preferred. Your ability to effectively communicate in person and in writing will contribute to your success in this role.

What are we expecting from you?

Reporting to the Boutique Manager, you will be responsible for achieving sales goals and balancing daily business and High Jewelry sales, while developing a network of loyal clients.

In this role, you will

• Be responsible for achieving sales goals by providing exceptional service
• Attend social functions within the community to generate new business, invite current and prospective clients to in-boutique events, and reach out through curated clienteling tools
• Oversee CRM initiatives including client data capture and accuracy, communication on novelties and events, gifting campaigns, and clientele reporting
• Assist in display setup each morning, display breakdown in the evening, and maintain the aesthetic quality of the Boutique
• Ability to travel as required

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

Richemont offers a generous compensation and benefits package for eligible employees.

Salary Range: $24.04 (Hourly)

This role is commission eligible